Terrace/patio

Reviews of Hotel Surf Blue Kata

3 out of 5
Hotel Surf Blue Kata
102/6 Thanon Kata Road, Kata, Mueang, Karon

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 25 reviews" "
Rating 8 - Good. 12 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room was clean, but I felt a little bit of humidity in the room
Stayed 1 night in Oct 2019
Response from KUNG on 21 Oct 2019
THANKS FOR THE REVIEW THANK YOU FOR USING THE THE SERVICE

10/10 Excellent

Patrick, Ohio, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable, perfect staff, low price and a very short walk to the beach and plenty of nice restaurants!!
Stayed 9 nights in Oct 2019
Response from KUNG on 21 Oct 2019
THANK YOU FOR USING THE SERVICE

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
Good location, clean, friendly staff.
Stayed 3 nights in Oct 2019
Response from KUNG on 21 Oct 2019
THANK YOU FOR USING THE SERVICE

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful stay
Booked this hotel on grounds of good reviews but seriously the only good is the location. I stay here 8 nights, 1st suite I was given was dark with no window or natural light. Staff agreed to change my room and said come back in the morning. Next day I'm told no availability for a room change till the following day. Ok so once again next day same scenario, I go talk to the staff and they've given away the room that was intended for me, at this point I'm frustrated and want a refund for my remaining 6 days. I call the booking helpline but with no joy or help. Eventually I'm moved on the 4th day. Next suite has lots of natural light but that's all, this room is dirty coffee stained furniture and dirty floor. I have to use wet wipes to clean so as to not attract ants. The bed base is broken on 2 sides which makes it's uncomfortable to sleep on, bed sheets are bubbly and not pleasant. Screen door is broken and doesn't fully close so mosquitoes and bugs can get through. It's also very noisy, street sounds and motorbikes. I really don't understand why this side of the hotel is not maintained and left to rot while the other side is cleaned daily. My room was clean 1 time in those 4 days. I wouldn't stay here again or recommended it, there are plenty hotel in the same price band and area with much better service and rooms.
Stayed 8 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
The morning staff was really friendly. In front of the oath that takes you to Kata Beach, 5 minutes walking. Next to a 7/11. The room we got was big but it had 2 really small windows so it felt a bit tight. No natural light. In the room it said that they had laundry but they didn't.
Stayed 5 nights in Apr 2019

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Central location
Nice location close to beach but a bit of walk. Many restaurants and shops nearby. Room is nicely decorated and good shower. Only downsides are no lyft and spotty WiFi. Overall a nice stay for a few nights. Try the massage place nextdoor for excellent massages.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice for stay. Cleanliness and hygiene was well maintained. However when we arrived there, from outside feeling was not good, but from inside it was nice. Location wise.......will give 3 out of 5. Overall had a nice stay at this hotel.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely place, not the most comfortable bed
+ Very clean room, clean bathroom, nice and bright and airy, love the blue, not far from the beach, close to shops - Small bottles of complimentary water compared to other hotels, not a very comfortable bed (not sure if I’m just quite fussy as my partner thought it was okay, but I could feel the springs in the mattress), very noisy air con
Stayed 2 nights in Oct 2018

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Me and my boyfriend stayed here for 2 nights. Great room and staff were wonderful, free snorkelling/ beach gear available to take to the beautiful beach that is less than a 10 min walk! Clean although had a damp smell at times, spacious room with great shower. Only thing we found was that the bed was slightly hard and there were no windows - making it difficult to tell what time of day it was when waking up! But overall good stay, a little out from the main center of Kata Beach but not a problem at all as long as everything is within walking distance.
Stayed 2 nights in Aug 2018

10/10 Excellent

VITALY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Пхукет
Очень хороший отель, персонал очень дружелюбный, расположение супер
Stayed 3 nights in Feb 2020
Response from kung on 17 Feb 2020
Dear Vitaly, Thank you that choosing us hotel for rest. You are very nice too and hope to see you on next times. Your welcome.

4/10 Poor

Egil

Disliked: Cleanliness, room comfort
Rommet var støvete da jeg kom. Elendig renhold i dusjen, masse fluer der. Dårlig trykk på vannet i dusjen. Hard seng. Hyggelig betjening. 2 store rom. Billig.
Stayed 15 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi spiace nn amo recensire negativamente ma qui tolta la posizione che è davvero ottima il resto da dimenticare pulizia scarsa letto mai fatto lenzuola cambiavano solo se toglievamo noi siamo stati 20 giorni, poi hanno anche avuto una rottura, due giorni senza acqua nel bagno nn hanno saputo gestire l'emergenza peccato nn pretendevo una reggia ma almeno la pulizia
Stayed 19 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
La chambre ressemble à une cellule de prison,un pièce borgne et la seconde avec 2 petites fenêtres minuscules pour aérer. Nous avons eu le plaisir de trouver un gros cafard dans la valise.
Stayed 3 nights in Jul 2019
Response from kung on 1 Aug 2019
Thank you for your information. We are apologize for what has happened. Next time, we try to improve it.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful blue room! The environment is kind and convenient.
Stayed 2 nights in Jun 2019
Response from kung on 1 Aug 2019
Thank you for your interesting my hotel for rest. We hope to see you possible on next times.

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell med gångavstånd till stranden. Fräscht och trevlig personal. Enda minus var att vi fick ett rum utan fönster.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 28 nights in Jan 2019

8/10 Good

Jochen Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel echt super!!!!
Das Hotel ist einwandfrei. Sehr sauber; Personal sehr freundlich; alles neuwertig; gute Einrichtung und perfekt gelegen. Ich war jedoch mit dem Ort an sich nicht zufrieden. Einfach zu viele Menschen am Strand etc. Die einzige negative Erfahrung die ich hier gemacht habe, ist der lärm auf der Straße. Ich hatte ein Zimmer zur Straße raus und vor dem Hotel ist ein Tuk Tuk stand. Krach bis 2 Uhr nachts garantiert. Zudem vorbei fahrende laute Fahrzeuge. Ich würde dennoch jederzeit wieder in diesem Hotel schlafen. Es ist zu empfehlen. Fragwürdig jedoch ob ich zurück an diesem Ort gehen würde
Stayed 2 nights in Jan 2019

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Рекомендую!
Отель расположен очень удачно, между двума пляжами Като и Карон. Персонал доброжелательный и отзывчивый. Каждый день уборка и замена полотенец. На рецепшенего, при надобности можно бесплатно взять пляжные полотенца, зонтики итд. До пляжа Ката идти минут 10, до Карон 20 мин. Отель расположен рядом с рынком, где можно покушать и купить фрукты. Также рядом с отелем много других магазинов и пищевых точек. Отель понравился, рекомендую!
Stayed 5 nights in Dec 2018

6/10 Okay

Sylvi, Pierrefitte sur seine

Liked: Cleanliness, staff & service
personnel très accueillant, pris chambre de luxe vue montagne, 3e étage sans ascenseur, avec balcon vue sur la route clim sur balcon qui envoie une chaleur insoutenable ça gâche le plaisir. Hotel correcte basic suffisant pour dormir. Les plus : commerces, bus, plage. Tranquille moins de monde qu'à Patong. Caméras de surveillance partout et personnel 24/24 c'est rassurant.
Stayed 11 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Kohtuullinen palvelu ja puhuivat hyvää englantia. Huoneessa ei ollut kunnollisia ikkunoita ja sähklt olivat poikki yhden kokonaisen päivän. Joten suihkuttelut täytyi hoitaa fikkarin valossa.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ใกล้ชายหาด_ใกล้ร้านสะดวกซื้อ
พนักงานต้อนรับบริการดี ประทับใจ เดินทางไปไหนสะดวก สบาย
Stayed 2 nights in May 2018

10/10 Excellent

HASAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was perfect...new ...clean....not expensive
new hotel....hospitality is perfect...in reseption free cofee tea....free beach tovell..free snorkling materials...very clean room...close to everwhere...stuff is perfect...educated....everyday free bottle of water....they give free special choclate even at reception...l had more than l hope... next time if l come to kata beach l dont even tbink about other hotel.l had been in phuket 4 times...much much better than other hotel.l reccommend to everybody. the only thing is l was suprised is the lights.it should be yellow color...not white
Stayed 1 night in Jan 2018
Response from the management on 8 Mar 2018
Thank you very much!