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Here’s a polished, positive review you can use: ⸻ I recently stayed at Best Western Phagwara with my elderly mother, who is a wheelchair user, and our experience was absolutely wonderful. From the moment we arrived, the Hotel Manager went above and beyond to make sure my mother was comfortable. They thoughtfully arranged for extra grab rails in the bathroom, which made a huge difference and showed genuine care and attention to accessibility. It gave us great peace of mind throughout our...

The hotel has clean modern rooms and the interior decor is also modern. The lobby is large with modern restroom facilities also located here. The housekeeping staff are attentive and helpful. The restaurant staff are helpful and friendly. Door/valet staff are pleasant and polite. The location is central but quiet surroundings. Breakfast buffet variety was fairly good, including fresh pancakes, eggs being made to order, there could be more non-veg options. Pastries did not taste fresh. We also...

The Hotel Staff were excellent and truly helpful especially Gagan & Pavinder, who were always there whenever I needed something. Rooms were clean and maintained. The Air-con was great as the heat outside was over 40c. The Hotel needs to have more rooms and also a swimming pool and fully functional gymnasium and games room with a pool table, maybe a Spa as well? Also a Tech room, where one can go and use their own computers and fully functional fax and printing services. The Bar and Restaurant...

Good staff very helpful and good breakfast,clean bed rooms Yes I will book again in the future

Great for what we needed. Well priced, good location, clean and comfortable.

Everything is good

The staff let us check in early for free. The breakfast was mouth watering. The staff took good care of us. The room was clean and so was the bathroom. The hotel is close to the malls, bazaars and places to eat. I would stay here again and recommend this hotel to all my friends and family.

Very nice there staff are fantastic! Nothing is too much for them

Food was good, fresh and flavoursome

It was an absolute fun staying here. The rooms are clean, the food is amazing and the staff is exceptionally well behaved.. Didn't had the time to interact much with the hotel staff, but one person that I interacted with was Mr. Rajat, he is the front desk operative and is very polite. Extra 5 stars to him ⭐⭐⭐⭐⭐ Do interact with him if you get to meet him. Overall a very good experience staying here.

Staff obliging and courteous Clean hotel

Room was spotless. Staff were amazing. Rough Tissue paper provided for Toilet use. Overall, really pleased with the service Glad I chose this Hotel.

The quality of food wasn't up to the mark besides its pricey

Excellent service throughout, many thanks

The staff are ever so polite and courteous, the service was excellent, staff at breakfast in the cafe western were excellent, food was delicious, hotel was spotless would stay here again.