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"Thoroughly enjoyed our stay at the hotel and everything was to a high standard. Would stay there again ."

"This is a fantastic hotel with so much history. The staff were so lovely and accommodating and the facilities with the onsen, the garden, the bar, the lounge- everything is so lovely. They even upgraded our room view which was very nice. The only odd thing was a particular waitress that were serving us in the Japanese restaurant and also in the breakfast hall the next day. She was insistent on us buying a sake pairing when we didn’t want to. For the breakfast she also insisted we buy the breakfast package even though we had already ordered something else. I also found it odd that she gave us the bill before we had finished eating and she seemed to forget about our breakfast for 40 minutes. Other than that, it was absolutely amazing. The rest of the staff were incredibly accommodating and professional. "

"I stayed here to relax and chill at the onsen, be close enough to the coast, and be able to use the kitchen. And because there was shuttle service to and from the train station that you can access with reservation. The room felt like a sanctuary, with view of the mountain and water, space to meditate and do yoga at the tatami mat, and take a nice bath a the tub with an incredible view. Bed was medium firm which was a relief and their disposable drip coffee was delightfully top notch. Enjoyed the warm indoor pool but most of all, relaxing at their outdoor hot spring with the sound of nature. Showers and change room were spacious and nice. Staff was attentive and responsive to my inquiries. The hotel is walking distance to restaurants, convenience stores and bus stops. Hotel does need some updating at the main area especially the carpeted stairs but I would still come back here in a heartbeat."

"A really unique hotel with a gorgeous view of the lake! We enjoyed the grounds, architecture, and an amazing breakfast and tea at the restaurants on the property. A special and convenient location in this area."

"Had a great 1 night stay with the wife and 2 teenagers in a Premier Deluxe Japanese Western room. Booked this as the one expensive special treat night for this trip. Room was clean, in excellent condition, very spacious and looked just like the photos on the website. The room having its own outdoor private onsen bath was fabulous. Dinner was excellent with every course looking and tasting amazing. Breakfast was also good with lots of options for the buffet. All the staff were very friendly and helpful. Just what I was hoping our stay would be like."