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"Amazing food, beautiful and well kept rooms, and we loved the private balcony baths."

"I stayed here with my sisters and we had the best time ever. Every meal was prepared with great care and details, and delicious. Outdoor spa in snow was fantastic. And more than anything their staff members were unforgettably friendly and kind. We want to visit again soon for sure. "

"Beautiful facility and grounds, traditional interior design and outdoor onsen make for a very special setting."

"Room was gorgeous with the open air bath on a balcony overlooking Mount Fuji. The staff was extremely hospitable and professional. "

"The property is right up next to the mountain,and will need to drive or make use of the Uzi Bus system to get to the locality ,but this makes it very unique. "

"Amazing experience and would visit again in a heartbeat."

"Great hotel room and staffs. "

"Room was amazing. The old architecture with modern amenities was great. The onsen was beautiful. The hotel itself and the area around the hotel, including the gardens were stunning and fun to explore. A perfect oasis, I wish we could have stayed longer. Some lovely shops and restaurants within walking distance. The free shuttle up the hill to the train station was appreciated, although the walk down to the hotel is worth doing. Stop at Naraya cafe as well!"

"Clean room, enjoyed the amenities "