Is The City Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The City Suites?

Self-parking is free at this property.

What time is check-in at The City Suites?

Check-in start time: 2:00 PM; check-in end time: anytime.

Where is The City Suites located?

Located in Ümraniye, this hotel is within 3 miles (5 km) of Watergarden Istanbul, Ulker Sports Arena and Emaar Square Mall. Optimum Shopping Mall is 2.3 mi (3.7 km) away. Yamanevler Station is 19 minutes by foot and Cakmak Station is 22 minutes.

The City Suites Reviews, Deals & Photos 2025

About the area

Located in Ümraniye, a neighbourhood in Istanbul, The City Suites is near a metro station. Topkapi Palace and Hagia Sophia are cultural highlights, and some of the area's activities can be experienced at Kadıköy Port and Ataköy Marina. Looking to enjoy an event or a game while in town? See what's happening at Ulker Sports Arena or Ülker Stadium.

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8/10 Good

Safiullah

2 Sept 2025

Liked: Cleanliness, staff & service, amenities

This spot nice and quite but away from tourist area downtown. Friendly stuff but we always had reception/wifi was terrible.

Stayed 6 nights in Aug 2025

2/10 Terrible

Süleyman Hilmi

3 Jul 2025

Disliked: Property conditions & facilities

En kısa bişey söylicek olursam Havlu resmen pisti ruj lekeleri vardı

Stayed 1 night in Jul 2025

8/10 Good

Mehmet Turgay z

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good rooms and good location

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

14 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was very helpful and friendly

Very nice hotel,food was amazing,

Stayed 3 nights in Sep 2022

10/10 Excellent

Ricky

9 Jul 2024

Liked: Cleanliness, staff & service, amenities

Staff was professional and courteous, rooms clean

Stayed 4 nights in Jul 2024

4/10 Poor

Suna

17 Feb 2025

Disliked: Staff & service

Maalesef otelde tadilat varı. Trivago kahvaltı dahil diyordu. Ancak konaklamada kahvaltı yoktu. Otelin klima sisteminde bir sorun vardı. Çalışanlar çok zariflerdi. Destek olmaya çalıştılar ancak pek iyi bir konaklamaydı diyemeyeceğim. Otelin konumu iş yerime yakın olduğu için çok iyiydi.

Stayed 2 nights in Feb 2025

8/10 Good

Benjamin

21 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my stay and will be back.

Stayed 2 nights in Mar 2023

6/10 Okay

Nicole

28 Dec 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Restaurant alle geschlossen, kein Hinweis dazu auf der Website

Stayed 1 night in Dec 2024

10/10 Excellent

Alia

20 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Great hotel, very clean and peaceful. Reception staff are friendly and there is also a spa available

Stayed 2 nights in May 2023

10/10 Excellent

Fatih

15 Nov 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff and clean hotel. Highly recommended

Stayed 8 nights in Nov 2022

10/10 Excellent

Isil

27 Nov 2023

Nice and clean

Stayed 1 night in Nov 2023

6/10 Okay

Amina

14 Jun 2023

Liked: Staff & service

staff where helpful - area around the hotel seemed rough and tnot close to main good shops or tourist sites. For the price there are better hotels - we actually moved hotels because it was too depressing to stay in this one

Stayed 10 nights in May 2023

2/10 Terrible

Hüseyin Hilmi

22 Dec 2024

Disliked: Staff & service, room comfort

Die Lüftung auf dem Flur ist so laut und gibt komische Töne von sich. Daher istein erholsamer Schlad im Zimmer unmöglich. Eine Abhilfe wurde nicht geschaffen. Man wurde nur mit verschiedenen Ausreden hingehalten.

Stayed 3 nights in Dec 2024

2/10 Terrible

?????

26 Oct 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very dirty rooms

Stayed 3 nights in Oct 2023

6/10 Okay

Jallal

1 Feb 2023

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Service is the worst, don't expect your room to be cleaned or given any towels, (You will have to call everyday for toilet paper and clean towels) lady at reception is by far the worst receptionist I've experienced. Hotel in General is gery decent, outskirts k

Stayed 7 nights in Jan 2023

4/10 Poor

Abdullah Samet

21 Dec 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temizlik çok kötüydü

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

29 Sept 2024

Disliked: Cleanliness, staff & service, amenities

Öncekle oda çok küçük ve pisti mini buzdolabı çalışmıyor bozuktu. Klimanın kendine hayrı yoktu kesinlikle değişmesi gerek. Oda temizliği istedik olan çarşafları düzeltmişler sadece ne yeni nevresim nede yeni havlu verildi. Fiyat performans desem bu fiyata çok daha iyi ve temiz yerlerde bulundum. Tavsiye etmiyorum.

Stayed 2 nights in Sep 2024

8/10 Good

Mustafa

28 Apr 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

İDARE EDER

Genel olarak güzel bir otel ama resepsiyon çalışanların hiç müşteri memnuniyeti gibi bir durumları yok.Bardak istersin yok derler sandalye istersin yok derler.Sınav sebepi ile gelmiştik 1 saat geç çıkacağımızı söyledik tolerans sağladılar sağ olsunlar.

Stayed 2 nights in Apr 2024

2/10 Terrible

ISMAIL ANIL

1 Oct 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asla tavsiye etmiyorum

Oda gösterilenden çok daha kötüydü. Resepsiyon havlu ve tuvalet kağıdı gibi ihtiyaçları temin etmeyi reddetti. Saç kurutma makinesi çalışmıyordu ve duş çok kötü durumdaydı.

Stayed 2 nights in Sep 2023

4/10 Poor

Burak

21 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Bir daha tercih etmem

Oda pek temiz değildi, tozluydu ve düzgün süpürülmemişti, sabah saat 05.00’te otele yeni gelen sarhoş müşterilerin sesine uyandım ve 2 saat boyunca sesli bir şekilde müzik dinleyip muhabbet ettiler, şahsen kendim uyardım sonrasında resepsiyonu arayıp uyarmalarını istedim fakat bir şey değişmedi. Genel olarak memnun kalmadım.

Stayed 1 night in Sep 2023

2/10 Terrible

Delal

22 Sept 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

When we entered the hotel there was only 1 person at reception. We checked in & once we saw the room we was shocked. It was dirty. There was dust on the floor, the beds we’re dirty even the reception person reacted ok to the situation. They changed the rooms but the 2nd room was even worse. Do not come here, service is terrible. They gave only 1 toilet paper and when we asked for more as we ran out he said that they don’t have any. Terrible experience will never come again & I recommend no one does unless you want to sleep with dust.

Stayed 3 nights in Sep 2023

2/10 Terrible

Aslihan

21 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok kötü…

Sakın fotoğraflara bakıp gitmeyin. Çatı katı odanın fotoğraflarına bakarak gittik ve odanın fotoğraftaki odayla alakası bile yoktu. Tuvalet yatağın karşısındaydı kapısı bile yoktu. Odanın ortasında. Duş kırıktı fön çalışmıyordu. Televizyon vardı ama trt1 dışında hiçbir kanal açılmıyordu. Bi problem mi var diye sorduk ama hayır normalde de bu şekilde ayarlanmış. Duvarlar rutubet içindeydi her yer toz içindeydi. Gerçekten kaldığım en kötü otellerden biri olabilir. Gitmeyin.

Stayed 1 night in Sep 2023

6/10 Okay

Liga

22 Nov 2022

Disliked: Cleanliness

Not for our family

When we arrived receptionist was very kind. We arrived quite late. But had to wait very long time because their system was down. When we get to room finally it looked not bad. I was pleased that we had baby cot as I asked when booked it. Unfortunately cot was broken. But at least my baby had place to sleep. At the beginning staff was very nice and friendly. But our room wasn’t cleaned for few days. Just brought in water, changed towels and that’s it. The first bedding change was after 7 days. It is unacceptable. Floor wasn’t washed for all 9 days we spent in hotel. At least we had separate bathroom with toilet. Our friends who was in this hotel with us had room together with toilet and shower. No walls. We were shocked. As I said at the begging staff was friendly. But at the end they lost kindly attitude. Food is not bad at hotel. But small choice. Basically you have to eat one and the same. I asked help to order some food from kebab. The first time one of reception guys helped me. Next time other receptionist said he is not going to help and ignored me near desk. Just said order food from our restaurant. Yes, there is free car parking space. Free. So I can say if you want anything then pay extra money and you will be served the best. Because I saw what attitude staff had to Turkish clients and what it was to us. I just can say I’ll never go back to this hotel. It’s not the worst. But they have to think about foreign customers as well. And put more attention to cleaning room

Stayed 9 nights in Nov 2022

2/10 Terrible

Harun

8 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Amr

6 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

The City Suites

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