10/10 Excellent
Kenneth
1 Jan 2024
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. The bus from the airport will literally drop you right at the front of the guest house and there is a train station to London about a 10 minute walk away. Yes...the room did have some signs of being on the "old" side. But I don't go on vacation in order to sit in a room so I'd much rather stay in a place like this rather than a really fancy place where you'd be spending an arm and a leg for a room. The breakfast was very nice. I did have one minor complaint, though. Expedia claims the front desk is available 24 hours a day. I learned firsthand that this is not true. My flight landed early and I got to the guest house around 6:45 AM. I wanted to just drop my bag off so I could go sightseeing. But no one was answering the bell. I kept trying and still nothing. Before long 45 minutes had passed. It was dark and cold and it was a bit worrying because I didn't know how long I'd have to wait. I ultimately took a walk to kill time. By the time I returned at around 7:45 AM, someone was actually there at the front desk. Again, not too big of a deal in the end but it would have been better if someone was there and 6:45 AM is not exactly in the middle of the night either so someone should have been there.