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"Great stay"

"We enjoyed the clean room and helpful staff."

"This very new seeming property was excellent and I'd certainly choose it again for another stay at Besshoonsen. Room was and clean relatively spacious, the three private spas worked well (although the hotel was not full when I stayed). Meals were delicious, dinner and breakfast, and sensible quantities. If you're thinking of an overnight here a) you should come - it is a lovely old town and b) this place has your back for a bit of onsen magic while you are here."

"Clean room Perfect location Very friendly and helpful staff Comfortable beds"

"Very clean, attentive staff, and thoughtful touches made this a wonderful stay. We had a private bath, which was delightful! Loved our stay here, sad to leave "

"Good for a short stay."

"Close to station so you can get everything."

"スタッフのみなさんの対応がとても気持ちいいもので、『また来たい』と思わせるものでした。 子供への接し方も素晴らしく、心から楽しんでいる姿が親としてもうれしかったです。 布団も子供用のものも部屋にあり、こういう心遣いもありがたい限り。料理も美味しく、とても満足。 ぜひまた訪れたいと思います。"

"周囲に飲食店が沢山あって良かったです"

"Good rooms and service plus breakfast. "

"Great value for the price, location is ideal and the staff were exceptional "

"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "

"駐車場の割引も無いのが不満でした。"