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"Cockroaches in the room, shower is broken. Impossible to swim in the ocean as its one big parking for boats and water full of oil/diesel. Swimming pools are good, but Kids park is very old and rusty"

"Some of the staff in the casino are not that infmative."

"Overall the property was well maintained, safe, and beautiful. There was plenty to do onsite! However, as a "Privilege" guest with premium services, our initial concierge failed to provide us the proper access pass to recieve the premium services. I was utterly disgusted when I told they would not serve us. It was embarrassing!"

"Todo genial siempre La Cadena de Riu nos impresiona muy bien servició instalaciones 5 estrellas ⭐️ buena comida y los trabajadores súper amable se los recomiendo ✈️🌊🍹"

"Everyone was super friendly and helpful. The buffet was the best. Gluten free friendly. Had an amazing time."

"The place is huge. The staff were friendly. The food was eh. The Brazilian steak house was good. We didn’t go expecting the best food so that wasn’t shocking. "

"Awesome "

"Staff was excellent, food was good, facilities were impressive and the vibes were excellent. "

"First I would like to stay that the staff was wonderful! This was my second time at this resort but my first time was better. The resort is adding a new section so I feel like the company has cut corners because of this. The food was much better the first time we were there and at that time our favorite place was the steakhouse. This time the steakhouse was absolutely terrible! I would not recommend going there. Overall the food was okay keep in mind everyone has different palettes. But I will say the resort does need to work on getting a nice chef or chefs to overhaul their food especially in the buffet. Coming to the Dominican Republic I would expect to have some authentic Dominican food at least one night a week however that was not an option the entire time we stayed there. They're also insect issues that they need to get better control of. Unless those issues are fixed it'll probably won't be returning to that resort again but again it's not the workers fault we enjoyed them our entire stay. I will say to read some of the reviews that are not high scores as there are some truth to them too some of them."