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"Had the traditional breakfasts which were fun and tasty. Facilities were well kept and nice. Staff was very nice and accommodating. Really good views of the lake too."

"The location on the lake was excellent and the unit was absolutely gorgeous. Dinner service was delicious and our server was helpful and informative. Once in a lifetime experience!"

"great stay"

"The breakfast and dinner are all wonderful. The staff members are very nice and helpful. We look forward to coming back. "

"Great place with lots of history"

"ホテル↔ステラシアターへのバスがあれば助かります。 タクシーがつかまったからよかったけど、そうじゃなければ夕食が食べれないところでした。 名前を直ぐに覚えてくださり、対応はよかったです。 部屋もグレードアップして下さり、もったいなかったです。"

"I had a positive stay at this hotel. The staff were friendly and helpful. Upon arrival, even before the official check-in time, they kindly offered to store my luggage so I could begin sightseeing right away. They also provided a complimentary shuttle to the bus terminal, which was very convenient. It is an easy walk downhill from the bus station to the hotel, but carrying luggage back uphill can be a challenge—so the shuttle was much appreciated. The room itself was clean, quiet, and comfortable, with excellent shower water pressure. The spa facilities are a highlight, though each has its own character. The 6th-floor spa offers a beautiful view of the lake. It features a small outdoor warm bath (suitable for two) and a large indoor warm bath, but no sauna, steam bath, or cold plunge. The basement spa, on the other hand, is more extensive, with a large outdoor bath overlooking a stone waterfall, a spacious indoor warm bath, a cold plunge bath, and a sauna. The sauna was not operating during my early-morning visit at 6 a.m., though to be fair, this may have been due to the early hour. The traditional Japanese breakfast was excellent, and the dining room provided a gorgeous view of the lake and surrounding mountains, making for a memorable start to the day. Overall, this property offers great service, very good value, and an excellent location. I would gladly recommend it to other travelers."

"The hotel provides breakfast which is convenient for travelers, and the room is clean and the staff are friendly."

"Amazing hotel, loved the views from the room. The only issue was the room key lock was tricky to use. "