Search Hotels Near Fernwood Botanical Garden and Nature Preserve, Niles

"The pillows and bed were very uncomfortable and the walls were very thin. "

"N/C"

"Before arriving, we had a bad day. Our flights were delayed, had to wait in line for rental car, etc. When we arrived at the hotel, here comes this cheerful girl, Terry. She greeted us with a huge smile and explained the parking. Got us help with the bags, and explained everything about the hotel. Terry promised us we would have a wonderful stay. We checked in with more smiles from behind the desk, and reassured help was there for anything we needed. Room was spacious, clean, and super comfortable. The next morning, the gym was perfect. We got coffee at the coffee shop, and greeted again with nothing but kindness. The coffee was the best, and they remember our order the next day! The room was a little pricey, but WoW, the customer service was way worth it. What a wonderful staff!!!"

"O"

"Comfy bed. Room was dirty, toilet ran constantly, ac/heat vent was extremely loud. "

"Room was dirty and smelled bad. Parts of the kitchen cabinets were broken. Staff was friendly"

"Staff was not at front desk. Had to wait to check in. Room was dated. Bathroom tub was rust-covered as was sink drain which was not working well. Opted not to use the shower due to condition of tub. Electrical outlets were not secure. Elevator inspection certificate had expired."

"Very clean rooms, staff was friendly, helpful and very professional. Easy check in and check out. Everything seemed well kept and everyone seemed polite and courteous."

"The pool is a bit on the small side, but still was nice. The rooms are super clean, the breakfast is decent. It was also quiet! Would definitely stay again. "