Search Hotels Near Fashion Valley Mall, San Diego

"Luxurious hotel with friendly staff, very clean and spacious rooms with comfortable beds. Note that the "self-parking" fees are significant, but was still a great value."

"Rude staff. Room was not available during checkin time. Construction was being performed outside of the room extremely loud and super early. "

"did not look"

"Good stay, however didn’t read the fine print that parking is $15 a night. My fault but hotels rarely charge for parking"

"Great stay"

"Horrible! Elevator is scary! Room condition awful carpet & couch disgusting! Electric outlets wore out and plugs wouldn't stay in. Kitchen light switch had to be wiggled to get it to come on. The floors had soft spots in them. No breakfast, no fitness area, as advertised. Pool bottom peeling and dirty hot tub off color. Bathroom was clean and so was kitchen area. Barking dogs & people back & forth past room on electric scooters or skateboards. Hotel is supposed to begin complete renovation in a week. (or so they said) This hotel needs to be removed from the Hotel.com site it is unsafe and very disappointing. If I could have gotten a refund we'd have left. We did leave a day early. Cleaning crew did a good job and the best they could with what they have to work with. Mark and Santiago at front desk was awesome! The guy who checked us in when we arrived was not at all hospitable and it put him out to repeat his instructions on parking. Day before we left person white hazmat jumpsuit and mask cleaning room down from ours. I contacted hotel.com for assistance but nothing. WE Hated it here! Not sure I will continue to use Hotel.com. "

"Went to have a relaxing stay however there was a fire at 4 am and we had to evacuate and weren’t even offered a refund or anything for having to leave for about and hour in the middle of the night with our 4 year old "

"Property conditions is average "

"Clean "