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Stayed here with my wife after travelling from the UK and had an excellent experience. The room was immaculate and very modern, housekeeping kept everything spotless throughout our stay, and room service was fast and available 24/7. A fantastic hotel that I’d happily return to, and one that truly deserves its five stars.

Very nice building outside and in, hospitality was spot on, really friendly staff breakfast receptionist Arbish was so exceptional brilliant everyday of my stay. Overall recommended

Fabulous stay at the Serena - I can't think of a more secure hotel. Firstly the English and Pakistan cricket team followed by an entourage from the Czech embassy meant security was always incredible tight. Staff were super friendly and the food at each restaurant was very nice. The complimentary mobile phone was also incredibly useful when out and about. Would certainly return if I'm ever back in Islamabad.

One of the better hotels in Islamabad!

All is well

Yes breakfast was very nice I just loved it

Nice clean place good polite staff. We had some issues which was addressed quickly by Miss Rosheen she is a true credit to the hotel and as a British citizen i would give her 100% for her customer skills.

Unbelievably good! The hospitality and customer service was second to none! Everyone was so friendly and went out of their way to help with any and everything!