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"Amazing in every way. Big shout outs to Charlotte at reception and Peter in the Palm Court bar - great service and rapport; they are both a real credit to the hotel! "

"The staff are very friendly and helpful at the Resident. The rooms are great with quiet windows despite the busy area. Would stay again! "

"The Shankly is 100/ish years old? So it’s not going to be a pristine perfect condition facility the bathroom with the waterfall shower is great except for water temperature it was not even remotely hot. I also desperately needed grab bars I had such difficulty getting in and out of the shower and bathtub. I also wished there was soft close toilet seat"

"Excellent value. The hotel staff were very helpful, the rooms were excellent, clean and very comfortable and the pool was an added benefit bonus. Good breakfast too. "

"Lovely hotel. Very central "

"Given its position in the city centre this was literally one of the quietest hotel rooms I have stayed in. Great location and really nice hotel"

"The hotel was absolutely amazing definitely will be going back went there for me and my partner birthday weekend absolutely recommended couples to go for a break, service is outstanding very polite staff breakfast was very tasteful brought a pack on site which was prosecco and chocolates with petals absolutely made up food was delicious and drinks was perfect "

"Really high quality bedroom "

"Very well presented hotel. Large room with Rituals products in the bathroom. Good buffet breakfast and nice bar too. "