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"We had a pleasant experience at Prima life during our family trip. The hotel is very family-friendly, with a spacious rooms, large pools for both kids and adults, and a beautiful layout with plenty of greenery to walk around . Really eye catching. The main restaurant offers a wide variety of tasty food, and the staff were consistently friendly and helpful throughout our stay and I hope they will keep same level service all the time There are a few areas where improvements could make the experience even better: 1. The à la carte service could be improved in terms of quality and time organisation. 2. Adding upgraded water slides or an aqua park near the beach would be a fantastic enhancement, especially given the great sea view and available space and guest will pay extra for it without a doubt. 3. If possible removing the stones at the sea entrance would make it much safer, particularly for children. Overall, I would definitely recommend this hotel for families, especially if the pricing remains reasonable. With a few improvements, it could easily become an outstanding destination. We truly loved our stay . Thanks ever so much TEAM PRIMA. "

"The staff was friendly and helpful. Breakfast was fresh. The room needs to be upgraded. The fridge has mold. The gym opens at 7 am. It will be great if it becomes self-serve, and the door opens with a room key card"

"An excellent hotel offering all the amenities and services you would expect from a five star stay. However, the experience is somewhat spoilt by the persistent and rather annoying taxi and horse carriage drivers gathered at the entrance which unfortunately is the case for most of Luxor. It would greatly improve guest comfort if they were positioned further away from the hotel. Additionally, the presence of horse waste on the road leading to the entrance area is both unpleasant in appearance and smell, which impacts the overall impression. I understand this may be outside control of the hotel but thought I would mention it. "

"It was nice hotel "

"Rooms a bit outdated but clean and amazing view. Staff at restaurant should be more attentive and caring"

"For a place supposedly “highly rated” I found everything to be bland and “aged.” Subtle wears on furniture and floor shows this place has not been updated for a few years. Clearly not a 5 star experience by any stretch. And for a hotel supposedly located at the airport it takes a car to get there from baggage claim. There are no signage’s inside the chaotic airport where the hotel is (unlike most modern airports). No one at the airport can tell you cause most ppl don’t speak English. A few ppl tell you to walk through roads without sidewalk with your luggage. They say there’s a shuttle (which is true) but no signs telling you where. Turns out there is a skyway you can use to get to the hotel but no signage pointing to where it is. We found the skywalk by serendipity after roaming the airport for 30 minutes. Btw do NOT trust Google map to guide your walk to the hotel. It takes you to ground level and you have to compete with cars for road space. Drivers here do NOT stop for pedestrians unlike western world. "

"Worst airport transportation ever! Hotel arranged a morning private car to airport. Driver and I discussed going to terminal 3 at Cairo airport. We confirmed it was Egyptair international flight (which he says always goes out on terminal 3). Next thing I knew we were at the airport. He asked something unintelligible about luggage as if he didn’t want to take them out of the trunk which he later did. When I tipped him 200 Egyptian pounds he said “US dollar good; Egyptian money no good.” Next thing I found out he left me at terminal 2 instead of 3 and he had already taken off! Left stranded I had to walk through unmarked ramps and roads to get to terminal 3 with my wife and 4 pieces of luggage. Never will come back again. "

"Room old but ok Staff helpful Locatiok central"

"Sea view with a balcony is a must 👌"