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"Great place to stay! Exceeded expectations! Great location, just a few minutes' walk through a shortcut to the beaches! Clean and spotless! Nice buildings with windows facing the sea! A separate room for two children and a little stair gate for baby protection. The staff looks elegant yet warm-hearted, like royal British service. I recommend it!"

"This hotel has amazing views and excellent service."

"Had a great stay. Staff were all helpful if a bit stretched at times. Breakfast was fantastic. The swimming was lovely on those wet and windy days. We all had a really enjoyable time. "

"Tranquility of location within the city area "

"Very close to the beach with great sea views. Unfortunately the lift was not working and the hotel was waiting to have the lift repaired, the hotel was very apologetic and this was understandably out of their control. "

"Views "

"I felt very welcome from the moment I stepped onto the lobby, the receptionist smart, well spoken and polite welcomed me to the hotel, guiding me to my room in minutes. Very nice room, comfortable and clean. Quiet and relaxing. Also used the pool and sauna, relaxed and friendly helpful staff."

"very comfortable bed very quiet though can have visiting gigs there"

"The property was great, we had booked a deluxe double room which was on the 2nd floor and had views of the small woodland area. The room was nice sized and very comfortable. We had free access to the Spa, which was alright. Lots of kids in the swimming pool and clear signs on dos and donts for the sauna so people were entering with plastic slippers, walking boots and also bringing plastic water bottles inside - this can definitely improve. Maybe add a separate kids pool area so adults can enjoy the spa and have some clear rules for using sauna. Breakfast was good and the property decor was modern and fresh. The property does NOT have EV chargers so beware. The nearest one at ASDA is very slow and often out of order. For a property this size I would say its worth installing few EV chargers. St Austell lacks good restaurants. Short distance is Charlestown which has some amazing resturants around a beautiful harbour."