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"It was an older hotel and it showed in places, but the staff were super friendly and the location was great. "

"This is a very reasonably priced option in the heart of SF"

"The recent room renovations are nice. And needed. The property was becoming sad, but they've managed to pump some new life into it. I didn't enjoy having to wait to ride the elevator to my room. Not sure if they just didn't build enough considering the number of guests in the hotel. Also, the gym was a joke. They had a sign that they were remodeling, but I could see nothing was being done. They had like 10 dumbells, 1 treadmill, and a walled mirror. For a hotel this size, this was unacceptable. It said you could go use the Sheraton's gym, wherever that was."

"Waited an hour for a shuttle to reach the hotel , only that was disappointing, hotel was good."

"The accommodations are impeccably maintained and offer a wide array of recreational facilities for children. The unit itself is generously proportioned, and the bedding is of exceptional quality."

"All great!"

"The less-than-stellar reviews surprise me. Yes, the rooms could use some updating. But all the positives extremely outweigh this: - Big rooms with very comfy bedding and pillows. No problem with finding available outlets (someone else mentioned the lack of outlets but that wasn’t the case in my room) - TV with lots of channels (yes, channel guide is on a printed paper but I’d rather have that then stay at a hotel where their TV service barely worked/no guide) - Fast elevators - Beautiful lobby with very helpful staff - Multiple places to eat/grab food to bring up to your room. Breakfast buffet was yummy! - Gift shop/deli has almost everything you might need while traveling with friendly workers. - Shuttle service: on time, nice drivers I would absolutely stay here again!"

"The property was amazing, the parking was ridiculously expensive but the free EV charging helped make it a bit more worth it. The room was beautiful and clean."

"Clean, near everything . The parking is small for big trucks"