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"The property is clean, quiet and has a great views of Melbourne CBD skyscrapers from our room, super convenient location closer to southern cross station prime location, the breakfast was very nice, I know few hotels provide breakfast just name sake , but holiday inn provides super big breakfast, I was super impressed , thanks to their hospitality, I will recommend this hotel for my friends and families ..👍"

"Great hotel! "

"The lower levels are nice but don’t seem to be a perfectly maintained as the upper tower - eg no teaspoons"

"We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered. Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé dinner. The food was consistently fresh and delicious, but what made our mornings truly memorable was the service from Jerry. He brought warmth, humour, and genuine hospitality to every interaction, an absolute gem and a real asset to the Shangri-La team. We left feeling relaxed, well-fed, and looked after. Highly recommend this hotel if you’re after a five-star stay with small details that make a big difference."

"Fantastic amenities and the view was beautiful. The room was spacious, opulent and with a great view of the river and Southbank etc. Staff were friendly and helpful. Dining options were great. "

"Staff welcome us very nicely. Clean room and great view from the window. Delicious breakfast."

"Weekend away"

"Exceptional"

"Conveniently positioned and affordable. "