Search Hotels Near Crossings Maze, Albany

"Room was clean. Check in was easy. "

"Everyone that we dealt with was extremely helpful and kind. The rooms were very clean and comfortable. The shuttle drivers went above and beyond to be helpful. We also dined at the restaurant, and the food was awesome and Jada was an awesome server. We cannot say enough about this hotel. Thank you "

"Rooms were very clean. Staff was super. "

"I believe this was the first time staying at a Marriott Hotel and I have to say the experience was a solid 9/10. From the moment we arrived the front desk staff and the restaurant/bar team were outstanding - friendly, professional, and genuinely helpful. They really set the tone for the great stay. We stayed in room 538 which had a king size bed that was incredibly comfortable. The room was spacious clean and had excellent blackout shades, which made it easy to relax and sleep. The only issue we ran into was the morning cleaning staff starting around 7 AM. There was a lot of loud talking near the linen room as if people were shouting across a long distance. One morning, I had to leave early for errands and could clearly hear someone talking very loudly again. When I opened the door I saw one of the cleaning staff on her phone, using a hands-free device speaking loudly from inside the linen room. I asked why are you so loud and she just smiled without saying anything. It felt inconsiderate to guest who might still be sleeping. Aside from that everything else about the stay was excellent. The hotel itself the amenities and especially the front desk and the restaurant staff made the experience extremely positive. I would definitely stay here again - I just hope management can address the early morning noise from housekeeping."

"Everything was good."

"Property is pretty clean, no issues."

"N"

"Checked in but saw the room and immediately asked for a refund and found a new hotel. Place reeked of weed and cigarettes. Holes in the wall. White neon lighting, one of the lights didn't even work. Small room, stains on the bedsheets. The place felt like a prison cell. "

"Staff not really concerned with an item I left behind. Was told to call back. Asked if they could make a note as it’s an obvious item that could have picked up on my way back home. Was told just to call back. When I did another employee took my number but never called back to follow up. Stayed at holiday inn all over and many many times. May not return. "