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SureStay Plus Hotel by Best Western Albany Airport

Photo gallery for SureStay Plus Hotel by Best Western Albany Airport

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Indoor pool
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking, Microwave | Down duvets, in-room safe, desk, blackout curtains
Standard Room, 2 Queen Beds, Non Smoking, Microwave | Down duvets, in-room safe, desk, blackout curtains

Overview of SureStay Plus Hotel by Best Western Albany Airport

SureStay Plus Hotel by Best Western Albany Airport

2.5 star property

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Free airport shuttle
Map
200 Wolf Rd, Albany, NY, 12205

Explore the area

  • Popular LocationColonie Center Mall2 min drive
  • Popular LocationPruyn House4 min drive
  • AirportAlbany, NY (ALB-Albany Intl.)4 min drive
  • Popular LocationWatervliet Shaker National Historic Site6 min drive

Room options

About this area

Albany

Located in Albany, SureStay Plus Hotel by Best Western Albany Airport is in an area with good airport proximity. The area's natural beauty can be seen at Washington Park and Governor Nelson A. Rockefeller Empire State Plaza, while Palace Theater and Albany Institute of History and Art are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Times Union Center.

What's nearby

  • Colonie Center Mall - 2 min drive
  • Pruyn House - 4 min drive
  • Albany County Hockey Facility - 4 min drive
  • Northway Mall - 5 min drive
  • Watervliet Shaker National Historic Site - 6 min drive

Getting around

  • Albany International Airport Station - 4 min drive
  • Albany, NY (ALB-Albany Intl.) - 4 min drive

About this property

SureStay Plus Hotel by Best Western Albany Airport

Hotel near the airport
Take advantage of a free breakfast buffet, a free round-trip airport shuttle and a bar at SureStay Plus Hotel by Best Western Albany Airport. Be sure to enjoy a meal at Scenarios, the on-site restaurant. Free WiFi in public areas is available to all guests, along with a 24-hour fitness centre and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking, plus extended parking (surcharge)
  • A free area shuttle, an area shuttle and smoke-free property
  • A computer station, ATM/banking services and multilingual staff
  • Guest reviews say good things about the breakfast, overall value and helpful staff
Room features
All guest rooms at SureStay Plus Hotel by Best Western Albany Airport boast comforts, such as climate-controlled air conditioning, in addition to
Other amenities include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:00 AM to 4:00 PM
  • Airport shuttle on request
  • Free local area shuttle up to 3 mi
  • Free shopping centre shuttle

Food and drink

  • Free buffet breakfast available daily 5:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Scenarios

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5800 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Upper floors only accessible by stairs
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

84% of travellers were happy with check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
2 per room (up to 80 lbs/36 kg)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 25 per pet, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Albany Airport Best Western
Albany Airport Inn
Best Western Albany Airport
SureStay Plus Hotel Best Western Albany Airport
Albany Best Western
Best Western Albany Airport Hotel Albany
SureStay Plus Best Western Albany Airport
Surestay Plus By Albany Albany
SureStay Plus Hotel by Best Western Albany Airport Hotel
SureStay Plus Hotel by Best Western Albany Airport Albany
SureStay Plus Hotel by Best Western Albany Airport Hotel Albany

Frequently asked questions

Does SureStay Plus Hotel by Best Western Albany Airport have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 6 Oct 2022 start from ₹5,496.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Albany Airport pet-friendly?

Yes, SureStay Plus Hotel by Best Western Albany Airport allows pets (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Albany Airport?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Albany Airport?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Albany Airport?

Checkout is at 11 AM.

Does SureStay Plus Hotel by Best Western Albany Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 4:00 AM to 4:00 PM on request.

Where is SureStay Plus Hotel by Best Western Albany Airport located?

Situated near the airport, this hotel is within 9 mi (15 km) of University at Albany, Palace Theater and Washington Park. Albany Medical Center and Times Union Center are also within 12 mi (20 km).

Overall score and ratings

3.1
Rating 5 - Excellent. 193 out of 1004 reviews
5 - Excellent 19%
Rating 4 - Good. 274 out of 1004 reviews
4 - Good 27%
Rating 3 - Okay. 174 out of 1004 reviews
3 - Okay 17%
Rating 2 - Poor. 157 out of 1004 reviews
2 - Poor 16%
Rating 1 - Terrible. 206 out of 1004 reviews
1 - Terrible 21%

3.0/5

Cleanliness

3.7/5

Staff & service

3.1/5

Amenities

2.8/5

Property conditions & facilities

2.6/5

Eco-friendliness

1/5 Terrible

Steven
Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room tv did not work went to use phone to call front desk and phone did not work the second room toilet over flowed third room was okay but very out dated
Stayed 2 nights in Sep 2022

1/5 Terrible

Stewart
Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel stay of my life. Has to go ask for wash clothes and just didn’t feel safe
Stayed 1 night in Sep 2022

4/5 Good

Sharon
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before in the past year. Since my last visit, there have been improvements. Clean, comfortable bed and the in house bar was open. We enjoyed the place
Stayed 1 night in Sep 2022

4/5 Good

James, NEW YORK
Liked: Cleanliness, staff & service, amenities
Love the pool. Front desk staff are extremely helpful and friendly. Many thanks to William! Room ceiling needs to be fixed ASAP. The security door lock at Entrance 5 must be repaired.
Stayed 4 nights in Sep 2022

3/5 Okay

Ingrid
Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Need more maintenance and cleaning.
Stayed 1 night in Sep 2022

4/5 Good

Logan
Travelled with partner
Liked: Amenities
I liked that the doors had scans on them so only people who have keys can access. There were some questionable details within the cleanliness of the room within shower and bed area.
Stayed 3 nights in Sep 2022

1/5 Terrible

Ingrid
Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location of the property and the size of the pool was good. They should change the name of the hotel to motel. I expect more from a hotel and the for the price I paid I was very disappointed. The rooms and stairwells were dirty. The whole place had a bad smell, my kids 8 and 5 complained the whole time.i would not stay here again or recommend it to anyone.
Stayed 1 night in Aug 2022

2/5 Poor

Dean
Disliked: Cleanliness, amenities, property conditions & facilities
Crickets in room keeping me awake. AC sounded like a train in my room. Paper thin walls.
Stayed 1 night in Aug 2022

5/5 Excellent

Shani
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, i love the pool room. Stay there whenever im in albany
Stayed 1 night in Aug 2022

2/5 Poor

Dean
Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioner sounded like a train was in the room. Crickets in the room.
Stayed 2 nights in Aug 2022