2/10 Terrible
chao
Business traveller, Travelled with partner
24 May 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
chao
Stayed 4 nights in May 2023
Choose dates to view prices
Sheraton Grand Chicago Riverwalk
Photo gallery for Sheraton Grand Chicago Riverwalk
Overview of Sheraton Grand Chicago Riverwalk
Sheraton Grand Chicago Riverwalk
8.4 out of 10 Very good
8.4/10 Very good
Popular amenities
- Pool
- Pet-friendly
- Free WiFi
- Restaurant
- Air conditioning
- Gym
301 E North Water St, Chicago, IL, 60611
Explore the area
- Millennium Park14 min walk
- Grant Park15 min walk
- Navy Pier17 min walk
- Chicago, IL (ORD-O'Hare Intl.)38 min drive
Room options
About this area
Chicago
Sheraton Grand Chicago Riverwalk is located in Downtown Chicago, a neighbourhood in Chicago, and is in a shopping district and on the riverwalk. John Hancock Center and Willis Tower are notable landmarks, and travellers looking to shop may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a match? See what's going on at Wrigley Field or Soldier Field. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.
What's nearby
- Chicago Riverwalk - 9 min walk
- Michigan Avenue - 9 min walk
- Millennium Park - 14 min walk
- Grant Park - 15 min walk
- Navy Pier - 17 min walk
Getting around
Restaurants
- Egg Harbor Cafe - 5 min walk
- Swissôtel Chicago Lobby Lounge - 5 min walk
- Lizzie McNeill's - 3 min walk
- BIG Bar - 5 min walk
- Robert's Pizza and Dough Company - 5 min walk
About this property
Sheraton Grand Chicago Riverwalk
Languages
English, French, German, Italian, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (USD 14.95 per day)
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (USD 65 per day; includes in/out privileges)
- Height restrictions apply for on-site parking
Food and drink
- Continental breakfast available for a fee daily 6:30 AM–11:30 AM: USD 29 per person
- 3 restaurants and 1 coffee shop/cafe
- 2 bars/lounges
- Room service available
Restaurants on site
- Shulas Steak House
- LB Bistro and Patissere
- Link
- Chicago Burger Company
- ChiBar
Things to do
- 24-hour fitness centre
- Indoor pool
Family friendly
- Free cots/infant beds
- Corner/local shop
- Indoor pool
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Business services
- Business centre
- Computer station
- Conference space (125000 square feet)
- Meeting rooms - 43
Outdoors
- Pool sunloungers
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (selected rooms)
- Assistive listening devices available
- Braille signage
- Lift
- Grab bar near toilet
- Height-adjustable showerhead
- Deep-pile carpet in room
- In-room accessibility
- Lever door handles
- Low-height worktop and sink
- Low-height door lock
- Low-height plug sockets in bathroom
- Low-height view port in door
- Roll-in shower (selected rooms)
- Step-free path to entrance
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible restaurant
More
- Shared microwave
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down duvet
- Free cots/infant beds
- Heating (climate-controlled)
- Pillow menu
- Pillow-top mattress
Bathroom
- Free toiletries
- Hairdryer
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- TV channels
- Flat-screen TV
- Netflix
- Films for purchase
- Streaming services
Food and drink
- Coffee/tea maker
- Free bottled water
More
- Connecting rooms available
- Desk
- Desk chair
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Recycling
- Safe
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Policies
Check-in
Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 0 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 75 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Destination fee: USD 20 per accommodation, per night.
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: from approximately USD 29 per person
- Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
- Self-parking fee: USD 65 per day (in/out privileges)
- Pet fee: USD 0 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago
Frequently asked questions
Sheraton Grand Chicago Riverwalk Reviews
Reviews
8.4
Very good
8.8/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Amber
Travelled with partner
16 May 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amber
Stayed 2 nights in May 2023
10/10 Excellent
Saad
Travelled with family
16 May 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saad
Stayed 2 nights in May 2023
8/10 Good
Emmanuel
Travelled with partner
15 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Emmanuel
Stayed 2 nights in May 2023
10/10 Excellent
Sabine
Travelled with partner
15 May 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sabine
Stayed 2 nights in May 2023
10/10 Excellent
Viktor
10 May 2023
Viktor
Stayed 3 nights in May 2023
10/10 Excellent
Dennis
9 May 2023
Dennis
Stayed 1 night in May 2023
10/10 Excellent
Jill
5 May 2023
Jill
Stayed 2 nights in Apr 2023
10/10 Excellent
Maria
Business traveller
3 May 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria
Stayed 1 night in May 2023
8/10 Good
Artemio
2 May 2023
Artemio
Stayed 2 nights in Apr 2023
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