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Expedia-verified reviews
Very good!
4.2 of 5 guest rating

Get an overview of this hotel
Rivewalk Chicago hotel in Near North Side, near Navy Pier

Popular property highlights

Free WiFi
Indoor pool
Business centre
Smoke-free property
24-hour front desk

Location

Located in Near North Side, this hotel is within 6 mi (10 km) of Michigan Avenue, Navy Pier and John Hancock Center. Millennium Park and Art Institute of Chicago are also within 6 mi (10 km).

Hotel features

Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a coffee shop/café and valet parking.

Room amenities

All 1218 rooms offer comforts such as pillowtop beds and premium bedding, plus wireless Internet access (surcharge) and LCD TVs with cable channels. Guests will also find wired Internet (surcharge), minibars and room service (during limited hours).

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Sheraton Grand Chicago features an indoor pool and a 24-hour fitness centre. Dining is available at one of the hotel's 2 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

A business centre is on-site at this 4-star property. Event facilities measuring 125,000 square feet (12 square metres) include conference rooms. This business-friendly hotel also offers tour or ticket assistance, multilingual staff and gift shops/newsstands. Parking is available on-site at a surcharge.

Sheraton Grand Chicago is a smoke-free property.

  • Lift
  • Number of bars/lounges - 2
  • Indoor pool 1
  • 24-hour front desk
  • Conference space
  • Business centre
  • Porter
  • Express check-out
  • Tours/ticket assistance
  • Meeting rooms
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 12
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 125,000
  • Gift shops or newsstand
  • Ballroom
  • Total number of rooms - 1218
  • 24-hour fitness facilities
  • Number of floors - 34
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Indoor pool1
  • Free WiFi
  • Fridge (on request)
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Spanish
  • Polish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Sheraton Grand Chicago offers 1218 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Chicago hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free bottled water
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Free cots/infant beds
  • Cable TV service
  • Premium TV channels
  • WiFi (surcharge)
  • Blackout drapes/curtains
  • Wired Internet access (surcharge)
  • Limited WiFi (surcharge) device count 3
  • Desk
  • Free weekday newspaper
  • In-room massage available
  • Premium bedding
  • Shower only
  • Pay films

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.

Shulas Steak House – This restaurant only serves dinner.Guests can enjoy drinks at the bar. Open daily.

LB Bistro and Patissere – This bistro serves breakfast and lunch. A children's menu is available. Open daily.

Link Cafe – This café serves breakfast, lunch and light fare. Open daily.

Chicago Burger Company – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.

ChiBar – This bar specialises in American cuisine and only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets stay for free
  • Dogs only
  • 2 per room (up to 75 lb)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Pets allowed (no fees)

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 29.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 59 per night (in/out privileges)
  • Valet parking fee: USD 69 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago
  • Chicago Sheraton

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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