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The Hotel Staff were excellent and truly helpful especially Gagan & Pavinder, who were always there whenever I needed something. Rooms were clean and maintained. The Air-con was great as the heat outside was over 40c. The Hotel needs to have more rooms and also a swimming pool and fully functional gymnasium and games room with a pool table, maybe a Spa as well? Also a Tech room, where one can go and use their own computers and fully functional fax and printing services. The Bar and Restaurant...

Overall it is great

Here’s a polished, positive review you can use: ⸻ I recently stayed at Best Western Phagwara with my elderly mother, who is a wheelchair user, and our experience was absolutely wonderful. From the moment we arrived, the Hotel Manager went above and beyond to make sure my mother was comfortable. They thoughtfully arranged for extra grab rails in the bathroom, which made a huge difference and showed genuine care and attention to accessibility. It gave us great peace of mind throughout our...

My wife & I stayed here for 10 days, we had excellent time here, both food and service were excellent, staff very smart, informative & helpful. The location was wonderful and peaceful. I & my family will definitely book this hotel again.

Good service

The property is a stunning hotel with a great mall next door with a range of food options. All the staff were incredibly helpful and friendly and the hotel and room were extremely clean. Jasjit on reception and Manpreet and Anuriti in the housekeeping team were also extremely helpful and friendly. Without hesitation I will be staying here again

It was an absolute fun staying here. The rooms are clean, the food is amazing and the staff is exceptionally well behaved.. Didn't had the time to interact much with the hotel staff, but one person that I interacted with was Mr. Rajat, he is the front desk operative and is very polite. Extra 5 stars to him ⭐⭐⭐⭐⭐ Do interact with him if you get to meet him. Overall a very good experience staying here.

All good 👍😊

Stayed for 2 nights, hotel staff is quite helpfull rooms cleaned and tidy easy to find and peaceful place a bit side of the city access to bus train is easy

Value for Money

Excellent hotel. The staff really looked after us during our stay.

Brilliant hotel for quick stay over main road good local restaurants and main road. It was pleasant stay if your looking for sleep and shower as the the shower had good hot water and bed was soft