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"I had a wonderful experience at Swissôtel The Bosphorus Istanbul, and I especially want to thank Bellman Cem for his outstanding service. From the very first day, he was incredibly kind, welcoming, and genuinely helpful. When I wasn’t happy with my initial room, the hotel kindly arranged a change, and Cem went above and beyond to assist me with the entire process. He made the transition so smooth and stress-free, helping me with my luggage and making sure everything was perfect. His positive attitude, professionalism, and warm personality truly made a difference in my stay. It’s people like him who turn a good hotel experience into an exceptional one. Highly appreciated and definitely deserves recognition!"

"Very disappointed room not clean at all washroom smells very bad and most of the time don’t work "