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"The place is run down. Peeling paint. Cracked tiles in the bathroom. Room smelt mouldy."

"Good facilities, pleasant efficient service"

"Everything was 5 stars, very user friendly "

"It was a good property, I just wish they would do something about the a/c!"

"Pleasant enough stay and the staff were all lovely but the hotel room we had is in desperate need of a proper deep clean. There were stains on every surface in the room including the ceiling. Disappointing as would expect more from an IHG hotel."

"The room was clean and comfortable and the staff were helpful. The only probelm was the curtains didnt close all the way and let a lot of the light in from neighbouring hotel/attractions. There was also very loud noise coming from the resistance next door until 12. mid.ight and some work from possible machinery in the alley down from my window. I was on the 6th floor. I didnt get a great sleep."

"Great location. Close to theatres and Southbank park which is great for kids. Numerous restaurants nearby. Facilities are well maintained and clean. Buffet breakfast was definitively a hit with my family, delicious and great variety. Close to bus stops and train station."