Search Hotels Near Bridge of Lions, St. Augustine

"The hotel and rooms smell very clean but after taking my shoes off in my room, it was obvious not all areas had been swept/vacuumed. Location is the best! Staff was always friendly and helpful. The condition of the room itself could’ve been better for a Hilton. Maintenance is not a priority here. One of our lamps wasn’t working, the bathroom vent fan was broken and there was no AC going to the bathroom. The room thermostat was off by several degrees- having to set it to 66° to make the room 70°. The desk in our room had a broken rung at the bottom, there were ants in the coffee area, and the mini fridge was overheating in an unventilated cabinet making it barely functional. Our concerns were brought to the staff and noted. The maintenance staff checked the bathroom vent and confirmed a new one needed to be ordered but nothing was done during our stay to offer a new room or discount for the condition of the one we had. The bed felt old and too soft. Pillows were very very soft with no support. Road noise from below was quite loud on Friday & Saturday nights, though that wasn’t unexpected given the location. Valet parking is $40/day and MANDATORY. But this was not terrible for us bc we have an EV and it was able to be charged in the hotel’s garage before we left (no additional cost). The gym was very basic & the hotel restaurant I would skip at breakfast. Worst omelette I’ve had in some time… dry, brown & overcooked eggs are not appetizing. Starbucks inside is not full service."

"I booked this hotel going on other reviews,but was disappointed when we arrived ,the pool and area were unkept dead planters around etc hot tub didn’t look clean . Walls paper thin could hear guest in the next room chatting will into midnight ,pictures were very deceiving .if I had not prepaid I would have changed hotels . One thing positive was the bed was comfortable "

"Wonderful place. Breakfast was great. I Recommend staying there "

"Our stay was 3 nights and enjoyed the location, cleanliness and staff. I think the parking charge should be included in price of one’s stay. The staff’s recommendations for restaurants was perfect Thank you"

"Didn’t have time for the pool"

"Great location, staff and clean"

"very nice hotel and location is perfect"

"A jewel in St Augustine. This hotel is very clean and all the staff were friendly and more than helpful. We started our day at the included breakfast area. A very nice assortment of items. Our waitress , Melinda, was so friendly she made breakfast a pleasure. The view from our room was tranquil in the am and lively at sunset. We did not use the pool but other guests appeared to enjoy it. We would return "

"Very grim room, no blinds in the bathroom, completely ripped insect screen, bathroom sink pulled away from the wall, shower curtain brown and stained. Very noisy heater/ac, as in no sleep. Lights outside the rooms looked very nice but the curtains didn't block anything. Shame as very good location."