Staff are very friendly. EXCELLENT STAFF: PRASANNA KUMAR, FRONT OFFICE MANAGER
We really enjoyed our stay at The Promenade. The staff go out of their way to make you feel welcome. Food was excellent. The room was very comfy and quiet. The hotel itself could use a small renovation/freshening. We hated the air freshener they sprayed in the room. We would definitely recommend ...
Nice location and close proximity to the interesting spots in Puducherry. Could have been great, if they had arranged for car parking
The receptionist called me "MAD" that itself explains everything , i didnt get wifi , in the name of tv they play only tamil channel , the service is worst than even 1 star hotel , it spoiled my whole vacation .
We had booked 4 rooms out of which the key for one did not work the whole time and we had to go to the reception and ask someone to accompany us every single time. Another room did not get locked and one of the staff members tried to convince us that it is safe to leave our things inside by pointing ...
The place was more beautiful than expected, and very helpful staff for your service. Hats off team Accord.
The staff were great....treated me like a king.....brought me coffee or breakfast every morning, right on schedule. ...very helpful with directions and going around town. .... Room was very clean and comfortable. . TV was a bit small. ....but everything else was great. ...I would definitely stay ...
Beautiful hotel, classy rooms, good service, nice pool, helpful and warm staff-they even wave goodbye at the door!
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