- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Photo gallery
Guest reviews
Good
115 reviews
Guests rated this property 3.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Breakfast Available
Map
23 Goubert Avenue Pondicherry - 605 001, Pondicherry, Pondicherry
Explore the area
Pondicherry Promenade Beach1 min walk
Pondicherry Lighthouse9 min walk
Pondicherry Museum9 min walk
Pondicherry (PNY)12 min drive
Choose dates to view prices
Deluxe Double or Twin Room, 1 King Bed, Sea View
Photos of Deluxe Double or Twin Room, 1 King Bed, Sea View
Deluxe Double or Twin Room, 1 King Bed, Sea View
More detailsRoom amenities
- 290 sq ft
- Sea view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
27 square metres m2 room with sea views
Internet – Free WiFi
Entertainment – 32-inch LCD TV with premium channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Pillowtop bed, premium bedding and turn-down serviceBathroom – Private bathroom, shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Grab bar in bath, wheelchair accessible and raised toilet seat
Smoking And Non-Smoking
Deluxe Double Room
Photos of Deluxe Double Room
Deluxe Double Room
More detailsRoom amenities
- 269 sq ft
- Sleeps 3
- 1 King Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed or 2 Single Beds
25 square metres m2
Internet – Free WiFi
Entertainment – 32-inch LCD TV with premium channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Pillowtop bed, premium bedding and turn-down serviceBathroom – Private bathroom, shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Grab bar in bath, wheelchair accessible and raised toilet seat
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
About this area
Pondicherry
Located in Pondicherry, The Promenade is in the city centre and near a train station. Sri Aurobindo Ashram and Pondicherry Lighthouse are local landmarks, and the area's natural beauty can be seen at Pondicherry Promenade Beach and Botanical Gardens. Spend some time exploring the area's activities, including outlet shopping.
Visit our Pondicherry travel guideWhat's nearby
- Pondicherry Promenade Beach - 1 min walk
- Pondicherry Lighthouse - 9 min walk
- Pondicherry Museum - 9 min walk
- Government Place - 10 min walk
- Sacred Heart of Jesus - 11 min walk
Getting around
- Pondicherry-Puducherry Station - 11 min walk
- Chennai (MAA-Chennai Intl.) - 135 min drive
Restaurants
- Where to eat
- Lighthouse – Ocean-view restaurant with a bar offering barbecue. Serves dinner daily.
- Blueline – Ocean-view coffee shop offering international cuisine. Serves breakfast, lunch, dinner and light fare daily. Open 24 hours.
- Risque – Ocean-view bar offering international cuisine. Serves light fare daily.
About this property
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Train station pick-up shuttle (surcharge)
- Limo/town car service
Food and drink
- Continental breakfast available for a fee daily 7:00 AM–10:00 AM: INR 520 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- Designer shops
- Full-service spa
- Outdoor pool
Family friendly
- Laundry facilities
- Outdoor pool
Conveniences
- Lift
- Free newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
Languages spoken
- English
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Terrace
Spa
- 3 treatment rooms
- Body scrubs
- Facials
- Massage - deep-tissue
- Massage - swedish
- Massage/treatment rooms
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Linens
- Pillow-top mattress
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- 32-inch LCD TV
- TV channels
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Desk
- Electrical adapters/chargers
- Guidebooks/recommendations
- Iron/ironing board (on request)
- Phone
- Restaurant dining guide
- Safe
- Slippers
- Turndown service
Policies
Policies
Check-in
Check-in
Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
Special check-in instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Access methods
Access methods
Staffed front desk
Pets
Pets
No pets or service animals allowed
Children and extra beds
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for INR 1500 per night.
Cots (infant beds) are not available
Payment types at the property
Payment types at the property
Important information
Important information
Fees
Fees
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: INR 4750
- Christmas Eve (24 December) Gala Dinner per child: INR 2750 (from 6 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: INR 4750
- New Year's Eve (31 December) Gala Dinner per child: INR 2750 (from 6 to 12 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for continental breakfast: INR 520 per person (approximately)
- Airport shuttle fee: INR 5000 per room (one way)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: INR 1500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No on-site parking is available.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Guests who are foreign nationals must present a valid passport and visa.
We should mention
We should mention
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Property is also known as
Promenade Hotel Pondicherry
Promenade Pondicherry
The Promenade Hotel Pondicherry
The Promenade Hotel
The Promenade Pondicherry
The Promenade Hotel Pondicherry
Frequently asked questions
Guest reviews
3.7
Cleanliness
4.1
Service and Staff
4.2
Amenities
3.5
Property condition
- Disliked: Cleanliness, staff & service, room comfort
Not worth
This was one of my worst experiences that I’ve had. For a hotel that was priced higher than everything else and on the beach I expected more quality. First, the buffet breakfast had cockroaches walking around in the food
Stayed 3 nights in Feb 2020
- Liked: Staff & service
Amazing location & impeccable service. Hotel refurbishment overdue...
Stayed 3 nights in Feb 2020
- Liked: Staff & service
- Disliked: Property conditions & facilities, room comfort
Not worth the price!
The Promenade Hotel location is perfect as it is right on the promenade in the French Quarters. The hotel is 15 years old and is very dated and needs some serious renovations, considering their room rates. Amenities were of very poor quality and i had to ask for the hand towels to be replaced as they had black marks on them. The other issue is the noise factor as a result of the proximity to the promenade which goes on till very late at night. On the other hand, the staff is excellent, attentive and very helpful. On the whole a bit pricey for the quality of the property. I would not stay there again or recommend it to anyone.
Stayed 3 nights in Jan 2020
- Liked: Staff & service
- Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel I ever stayed. Zero value for money
This hotel is not worth listing on your website. The rooms are very bad . No maintenance is being done of hotel at all. I will strongly recommend ypu tobtemove this hotel from your listing.
Stayed 3 nights in Dec 2019