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"Lovely spacious room. Superb bar area."

"Great hotel, great location , large room front of hotel view lovely, reception team very helpful when requesting things, lovely 2 day stay for us "

"Lovely comfortable room excellent breakfast and dinner. I have put 4 stars for service because the serving of breakfast was a little slow even on one quieter morning. However the staff were excellent in their delivery and friendliness "

"I am very happy, it was great"

"All good and as expected "

"Amazing in every way. Big shout outs to Charlotte at reception and Peter in the Palm Court bar - great service and rapport; they are both a real credit to the hotel! "

"The staff are very friendly and helpful at the Resident. The rooms are great with quiet windows despite the busy area. Would stay again! "

"The Shankly is 100/ish years old? So it’s not going to be a pristine perfect condition facility the bathroom with the waterfall shower is great except for water temperature it was not even remotely hot. I also desperately needed grab bars I had such difficulty getting in and out of the shower and bathtub. I also wished there was soft close toilet seat"

"Excellent value. The hotel staff were very helpful, the rooms were excellent, clean and very comfortable and the pool was an added benefit bonus. Good breakfast too. "