Search Hotels Near Bilston Craft Gallery, Birmingham

"We went fairly late at about 11pm and were charged £5 extra to park at the hotel. Car park quite shoddy with some work being done. We had to leave early Saturday at 8.15am next morning …put your card in the basket. The property was rated £49 on the Thursday for Friday stay then on the Friday we decided to stay it was rated £59 so quite disappointed considering it was probably worth less. The room was small and towel only for one supplied. "

"The bed was very comfortable, the shower was excellent, everything clean and tidy. Parking and access was straightforward. The kitchenette area could do with a little more thought perhaps but overall for a short stay for a work trip it fit the bill nicely and was very reasonably priced. "

"Studio apartment was perfect, all the basic necessities, clean, equipped kitchen, modern bathroom. Right in the town centre. And for an unbeatable price. Recommend to anyone needing a short stay in Wolverhampton "

"Staff were amazing . Arrived late at night , alone with my young daughter . They helped me check in and even managed to make a hot chocolate which wasn’t on the menu (using ice cream sauce and hot milk) . They made the hotel friendly and relaxing . We will be back ."

"The hotel is decent but the staff response time was not good. Breakfast was good here. The wi-fi was not working at all. Overall the hotel is okay yo staff at but the service and amenties need upgrading."

"The most dirtiest hotel I've ever seen! The carpets were covered by dirts and stains, moulds were everywhere on the corners of windows and room, toilet was not clean. I booked a room with a queen size bed and sofa bed. The hotel sent me a message askinge if I need the sofa bed with a note that if I dont respond within few hours, they will assume I dont need it. I dont understand why did ask such a question in thw first place as it was included as part of room booking and how 2 adults+2 kids could fit in a queen size bed alone!! The question was utterly annoying considering that we had already been travelling and had no time to check my messages. Upon arrival, the staffs were not welcoming at all. We stayed in many Novotel hotels in the UK and abroad in the past, but the recent one was very unpleasant. The hotel obviously is in desperate need of renovation and more importantly recruiting a new management team."

"Great stay, check in very efficient with friendly and professional front of house staff. Great breakfast"

"Value for money. Central location "

"Clean,tidy."