Search Hotels Near BayArena, Cologne

"Clean rooms excellent staff "

"Was clean rooms came in for 1 night with 1 child. We got what we came for one night sleep"

"Eray at reception was top class, so helpful nothing was too much trouble, alway smiling. We recommend this hotel 5 star service. Breakfast was excellent."

"This place really had everything. It was very clean. It had very clear instructions on everything provided. There were even a few treats. "

"Lovely room, nice little bar downstairs and staff fabulous! "

"A perfect retreat… will definitely visit again"

"Not open front door during check in time. Only after my call to hotel they gave me an information about check in information. Very dirty toilet. Lift is not avaliable."

"Just a quick note to say that my stay at the hotel was all good – everything went smoothly, and I had a comfortable experience. Thank you for the hospitality!"

"The stay was wonderful. However our arrival and subsequent inability to get into the building was very disappointing. We had been given a code which didn’t work dispute my husband texting that the code didn’t work. After someone in the building let us in we called the number on the door and they were less than helpful. Actually one of them hung up on us because we weren’t following her convoluted instructions. Despite this we finally figured it out ourselves. Would I recommend this place perhaps if the digital reception was friendlier we might. My husband actually had to help another couple with the same problem accessing their room key and getting in that we had. Not friendly service. Perhaps a short video with what to do would actually be helpful at the check in table. Guys you fell down on this one. Note the white card loader on the white table is a definite problem!!’ "