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"The hotel is not in the best location so beware! Once you walk outside you are near the Tenderloin to the left. Not a good area. The hotel completely price guaged due to conferences in the area. Three times the regular rate per night for an aging huge chain property is robbery! Stayed at many Hiltons that are in better shape, better locations, with better staff, at MUCH lower prices. We will not be back. The staff were not particularly friendly, except the bell hop. "

"The room was clean, staff helpful. It would be nice to have more restaurants within walking distance. "

"Very old, broken, the rug was dirtierc than the street, had to wear shoes inside. Just old, unupgraded, dirty and low class hotel. Very friendly staff though. They must upgrade."

"Would have been nice if snacks in the room or were on the house I didn't take a vehicle because of traffic I'm in San Jose took Amtrak and my bike My bike isn't expensive bike $1,600 it cost me a Gary Fisher there was no place to park my bike I parked it on the front next to a temporary fence when I got up this morning my seat was gone there goes my vacation time at San Francisco I could not drive my bike without no seat I had a walk with my bike all over the place I was highly upset not blame anybody just couldn't believe it got stolen right in my other doorway there anyhow it was a beautiful lovely night there The beds were very comfortable back in the very spaces not bad at all thank you for this day "

"Didn’t have"

"The hotel was a clean but unfortunately when I arrived I didn’t know that parking was an extra charge per day. And if you want to self park it’s half a block away. We had to switch room through the night due to the ac going out, other people we’re having a similar problem so it took them a bit to get my room switched."

"Very nice location and condition was great"

"The hotel itself was fine, no complaints and no rave review factors. But the front door bellman / host Prince really made the difference for my stay. So welcoming and friendly, knew where everything was, knew who to ask for what at any time of the day, was accommodating even when I arrived at the hotel late just trying to find something to eat. 10s across the board; he’s the reason I’m returning for my next work trip. "

"So helpful and lovely"