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"Beautiful and clean hotel, helpful and friendly staff. The staff in the terrace restaurant were exceptional and went above and beyond to accommodate my vegetarian diet. "

"Excellent location and staff"

"Hôtel bien situé dans le quartier gothique. Chambre de petite dimension propre et fonctionnelle. Près de plusieurs attractions touristiques et restaurants. Déjeuner buffet extraordinaire. Bon accueil. Chambre prête avant l’heure. On a adoré!"

"Nuestra estancia NO fue agradable, el aseo de nuestra habitación dejó que desear. Se notó que las tazas de café solo las enjuagan, no las cambian pues use una para una medicina pegajosa y en la noche tenía un poco pegado al fondo, y la cucharita pegajosa!!! Las fundas se zafan de las almohadas, mismas que no tienen una funda propia y se ven las almohadas tal cual son, muy desagradable. La regadera salpica tanto que moja el papel de baño y todo el piso. Se acabaron los kleenex y no los repusieron hasta el tercer día y eso porque les dejé una nota. Dejamos un vaso usado de un brandy que nos trajeron del bar y nunca lo recogieron. En cuanto a la habitación, se ve que medio lo “modernizaron” pero bastante chafo, las puertas del closet no cierran y así muchos, muchos detalles que yo no puedo considerarlo arriba de un hotel tres estrellas."

"The hotel was in an excellent and safe location, we could walk to most places or take the close by subway. The room was spacious and the balcony and windows that opened allowed for enjoying fresh air and scenery while in the room. The breakfast buffet was delicious and all staff were friendly, polite and welcoming. I would definitely choose to stay here again!"

"Nice hotel but it’s not five star luxury. No concierge to help. No restaurant for dinner. Roof bar closes by 6 pm but sunset is after 8 pm. Also you can head the rumble of the subway tram below the building even on the third floor. "

"The hotel is situated in an excellent, central location and the rooftop terrace view was out of this world! The breakfast was exceptional…12/10! Saying that, couldn’t ever reach front desk, mould in the shower (ceiling and floor) and the paint was peeling in the shower, water sprays on the floor despite efforts to guide the shower head, and there were no face cloths. Lastly, only one English Channel on the tv and the light by the door is in the way when trying to open it for fresh air."

"Regarding breakfast, I think they should improve it; there's no variety at all, and the products aren't high quality. I don't think the staff at the front desk are adequately trained to handle any of the paperwork."

"My room smelled like mold, told the front desk had them clean it. The smell went away for a few hours then returned, they gave me disinfectant spray. The shower wasn’t clean, furniture was beat up. My cousins room was so bad she had to change twice because of the mold scent which was why I didn’t move I was scared to get a room that was worse. The carpets was discolored had a scent in the halls. Hotel needs a serious upgrade!! The staff was nice, hotel is located close to a few food places and a mall. I wouldn’t stay here again "