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"Lovely room, staff very helpful! Super clean and overall an amazing stay "

"Lovely clean room, friendly helpful reception staff. Kettle available from reception. "

"Friendly, helpful staff. Great restaurants on site. Every amenity is available. We loved the montion sensor lighting. One of the nicest, cleanest, best decorated stop we’ve ever stayed in. Did l mention how helpful, courteous, friendly and cheerful the entire staff was? I would give them 6 stars if l could. "

"Beautiful and clean hotel, helpful and friendly staff. The staff in the terrace restaurant were exceptional and went above and beyond to accommodate my vegetarian diet. "

"Excellent location and staff"

"Nuestra estancia NO fue agradable, el aseo de nuestra habitación dejó que desear. Se notó que las tazas de café solo las enjuagan, no las cambian pues use una para una medicina pegajosa y en la noche tenía un poco pegado al fondo, y la cucharita pegajosa!!! Las fundas se zafan de las almohadas, mismas que no tienen una funda propia y se ven las almohadas tal cual son, muy desagradable. La regadera salpica tanto que moja el papel de baño y todo el piso. Se acabaron los kleenex y no los repusieron hasta el tercer día y eso porque les dejé una nota. Dejamos un vaso usado de un brandy que nos trajeron del bar y nunca lo recogieron. En cuanto a la habitación, se ve que medio lo “modernizaron” pero bastante chafo, las puertas del closet no cierran y así muchos, muchos detalles que yo no puedo considerarlo arriba de un hotel tres estrellas."

"The hotel was in an excellent and safe location, we could walk to most places or take the close by subway. The room was spacious and the balcony and windows that opened allowed for enjoying fresh air and scenery while in the room. The breakfast buffet was delicious and all staff were friendly, polite and welcoming. I would definitely choose to stay here again!"

"The hotel is situated in an excellent, central location and the rooftop terrace view was out of this world! The breakfast was exceptional…12/10! Saying that, couldn’t ever reach front desk, mould in the shower (ceiling and floor) and the paint was peeling in the shower, water sprays on the floor despite efforts to guide the shower head, and there were no face cloths. Lastly, only one English Channel on the tv and the light by the door is in the way when trying to open it for fresh air."

"Regarding breakfast, I think they should improve it; there's no variety at all, and the products aren't high quality. I don't think the staff at the front desk are adequately trained to handle any of the paperwork."