Search Hotels Near Almaty Opera House, Almaty

"Great generously sized room, helpful reception staff and super speedy and good laundry team. Breakfast was nice. Steam room, sauna and pool were nice. Central location in Almaty. Hotel was a very dependable and helpful place to stay Note that entrance has some steps."

"Good location. Simpke and ckean rooms. 24 hour front desk. Helpful people."

"The overall staff should be better trained in customer relations,"

"The bed was comfy, the pillows were decent and the staff was nice. The location was fairly close but easier to get to things via a scooter or quick rideshare. The AC also worked well. The WiFi was unusably slow, you couldn't even stream music or use YouTube or any other app on the provided TV. If you plan to stay at the hotel at all, you'll need a decent mobile data package. The showers eventually get warm if you leave them on long enough, but never got hot. The breakfast was available and better my first day than second, but it would be easier to plan eating out instead. I wouldn't personally stay here again, but I was taken care of while there and the staff are honest. They accidentally double charged me for my stay, noticed it and ensured it was corrected prior to me leaving, which I much appreciated. "

"Great spa. Staff were friendly. Room was very noisy at night with loud traffic, our room windows were on the main road. "

"Being a first time visitor from Australia I was helped out by the young man who checked me in. He helped me out with all the local restaurants and other places. Especially encouraged me to try the local horse meat. Great choice. Very friendly staff and great location and well kept hotel. Breakfast was also great value and quality. Highly recommend this place. "

"Hotel is dated. Staff not friendly."

"Excellent hotel! Definitely recommend..."

"Nice hotel. Exceptional staff. Thank u very much! "