Located in Akumal, Hotel Akumal is near theme parks and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Akumal Ecological Center and El Toh Ecopark are also worth visiting.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 72 min drive
Restaurants
Mediterraneo - 10 min walk
Akumal Sushi Beach Bar - 15 min walk
Akumal Beach Resort 'The Lobby Bar' - 18 min walk
Lol Ha - 11 min walk
Portofino - 10 min walk
About this property
Hotel Akumal
Hotel near Akumal Beach
Close to Half Moon Bay, Hotel Akumal provides amenities, such as a free daily manager's reception and a terrace. Stay connected with free in-room WiFi.
You'll also find perks such as:
English breakfast (surcharge), smoke-free property and concierge services
Tour/ticket information and a front desk safe
Room features
All rooms are individually furnished, and boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with showers and free toiletries
Wardrobes/cupboards, ceiling fans and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Weekday English breakfast available 7:00 AM–10:00 AM for a fee: MXN 5–8 for adults and MXN 3–5 for children
Free daily manager's reception
Conveniences
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
More
2 floors
Building
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hair dryer on request
Private bathroom
Shower
Towels
Food and drink
Free bottled water
More
Air conditioning
Ceiling fan
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 10:00 PM)
Guests will receive key retrieval information
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk, key retrieval
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for English breakfast: from approximately MXN 5 to 8 for adults and from MXN 3 to 5 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Akumal Caribe Hotel
Caribe Hotel Akumal
Hotel Akumal Caribe Riviera Maya Mexico
Hotel Akumal Hotel
Hotel Akumal Akumal
Hotel Akumal Hotel Akumal
Frequently asked questions
Is Hotel Akumal pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Akumal?
This hotel doesn't offer parking.
What time is check-in at Hotel Akumal?
Check-in start time: 1:00 PM; check-in end time: 10:00 PM.
What time is check-out at Hotel Akumal?
Checkout is at noon.
Where is Hotel Akumal located?
Situated by the sea, this hotel is within a 15-minute walk of Hekab Be Biblioteca and Akumal Beach. Akumal Ecological Center and Half Moon Bay are also within 2 miles (3 km).
Hotel Akumal Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was spacious. There was hot water, AC, and on site roadside free parking. WIFI only worked in lobby. Community balcolny was nice to relax at and there was a large table to sit down.
This hotel it the most terrible one that we have ever experienced.
The room shares several windows with the next room, and we cannot completely turn down the light because of the brightness of the next room.
We could not sleep until midnight.
They do not have any parking area and we should use street to park the car. Also, outside is so noisy.
The bathroom was broken and they did not repair. Also, we could not use other bathrooms because others were also broken.
So we checked out beforehand, although we have already paid for all stay.
We strongly and repeatedly argued for a refund, but they denied.
We asked Expedia for help, and they also did not help at all.
Expedia argued that they do not have any responsibility for the introduction of such a terrible hotel.
We stayed in a room off to the side of the check in area. No windows, and totally dark! It was heaven after always being waken at 4 am by the birds, then the sun, and traffic. The room was nice and quite to sleep in. We were offered another room but we declined because it was so quite there. The room also had strong wifi as I don’t think other areas may have. The hotel I think owns the grocery store too,well stocked and nice and clean. Great job hotel Akumal
10 minute walk from the beach. Good hotel for the price compared to the popular more touristy hotels on the beach. Local area is a bit rough. I was about leaving our rental car parked on the street but we parked it right outside the hotel and it was completely fine. The room was lovely and big and has a nice balcony/terrace area.
It met all of our needs, and was beautiful inside. Gentle, helpful staff were patient with our poor Spanish.
Verified traveller
Stayed 2 nights in Nov 2017
4/10 Poor
richard
11 Nov 2017
Liked: Cleanliness
The credit card machine did not work (it was an ordeal to check in). The front desk gentleman spoke no english. There as little water pressure and no hot water. The air con remote did not work. Very noisy street in the morning. Advertised as a B&B, no breakfast. Expensive at $70. Not a good value.