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Collection O Faisano Boutique Luxury Hotel, Tulum Beach

4.0 star property
Travelers find the perfect blend of comfort and tranquility at this Zama retreat, where a cozy firepit and authentic local flavors enhance the experience

Choose dates to view prices

Faisano Nomadas welcomes visitors with local cuisine at breakfast and poolside bar drinks. Guests can relax in the spa tub or on sun beds by the outdoor pool. Free WiFi is available, and multilingual staff are ready to assist with any needs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is ₹1,914
₹2,831 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Hosted evening meal: USD 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
A car is required for transport to and from this property

Frequently asked questions

Does Collection O Faisano Boutique Luxury Hotel, Tulum Beach have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Collection O Faisano Boutique Luxury Hotel, Tulum Beach?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Collection O Faisano Boutique Luxury Hotel, Tulum Beach on 25 May 2026 start from ₹1,914, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Collection O Faisano Boutique Luxury Hotel, Tulum Beach pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Collection O Faisano Boutique Luxury Hotel, Tulum Beach?

Self-parking is free at this property.

What time is check-in at Collection O Faisano Boutique Luxury Hotel, Tulum Beach?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Collection O Faisano Boutique Luxury Hotel, Tulum Beach?

Checkout is at noon.

Where is Collection O Faisano Boutique Luxury Hotel, Tulum Beach located?

Located in Zama, this hotel is 1.1 mi (1.8 km) from Dos Aguas Park and 2.9 mi (4.6 km) from Tulum Beach. Jaguar Park and Hospital de Tulum are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 91 out of 143 reviews
Rating 8 - Good. 25 out of 143 reviews
Rating 6 - Okay. 14 out of 143 reviews
Rating 4 - Poor. 4 out of 143 reviews
Rating 2 - Terrible. 9 out of 143 reviews

Reviews

Verified

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with the whole family! The hotel was clean, safe, and had everything we needed for a comfortable stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel. The room was super cozy, clean, and perfect for a romantic staycation. The staff made us feel very welcome.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the family-friendly atmosphere. The kids enjoyed the space and we appreciated the attentive service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place provides us a peaceful and romantic stay. We loved the ambiance ,vibe and comfort at the hotel. Staff is very helpful and align with our needs.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place if you're traveling alone. Staff were attentive, helpful and work actively for resolving all issues. Highly recommended.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I was traveling alone, I was very concern about safety and comfort, and this place met my expectations. The hotel was well-managed and the environment felt secured. I didn’t face any problems during my stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean and staff friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant family vacation here. The staff was very accommodating, and the kids loved the play area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved everything about this place, from the staff to the property. The room, pool and jacuzzi was clean. It was walking distance to stores and the park. Plus travel by car or cab was short as it is in the center of resturant and the beach clubs. I would recoomend any one who don't rent a car to rent an atv or scooter or download the InDrive app (it like uber). 1000% recommend and will use on our next visit.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! Clean, quiet rooms and very friendly staff. A perfect place to relax and unwind.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Branine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our private balcony for sunset views. A perfect place for couples to unwind and enjoy each other’s company.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pratiksha

Liked: Cleanliness, amenities, property conditions & facilities
We had a very comfortable experience staying here. The room was spacious enough for us, and the facilities provided were great. I'm really happy that I choose this property.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wee

Liked: Cleanliness, amenities, property conditions & facilities
A great experience overall! The staff was friendly and helpful, the rooms were clean and spacious, and the food was amazing. Fast Wi-Fi and quiet atmosphere.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every interaction with the staff was pleasant and professional. The room had such a warm and cozy feel.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Eadlyn

Disliked: Amenities, property conditions & facilities
The hot tub isn’t really a hot tub because it doesn’t heat up or have engines. And the paint has fallen off in a lot of places in the tub but otherwise the room was nice and comfortable. But the main pool was nice and clean and the room was exactly like its photo. It felt safe and a very nice neighborhood as a solo traveller.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Mehdi

Liked: Cleanliness, amenities, property conditions & facilities
Large Room and Shower. Comfy Bed with plenty Of Pillows. AC worked great. Check In was easy. John, the manager always smiled and was uber Friendly and helpful as were the rest of the staff. The grounds were well kept and quiet. Only draw back was and Always is in Mexico WIFI. If all of Mexico gets this right, it will be blissful.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and definitely recommend staying here when in Tulum, Javier and John are excellent, very attentive and have great customer service. The hotel amenities are incredible, pools, room and breakfast was delicious.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, wonderful ppols, close to amenities. Rooms are small but if you are on holiday, they are adequate.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and beautiful hotel within the local community. Pool was relaxing and the room was superb. I left my phone on the shuttle on the way to the location and John helped me get it back. What a trip saver! Highly recommend.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice contemporary warm spa with spectacular pool!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a safe and quiet neighborhood. The breakfast was good. The staff was friendly and helpful. The room was very clean and has everything you need in it. Would definitely stay a next time if I happen to visit Tulum.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities
Property was beautiful, peaceful, clean, and the staff was friendly. My only complaint would be a discrepancy between what is displayed on Hotels.com and what the hotel stated about free breakfast. Could be an error on hotels.com, or the hotel not honoring what was advertising, but it's hard to know for sure. Either way, it should be more clear. I'd like to give more than 4 stars, but less than 5; however, that option is not available.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yarilis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faisano is a small cute hotel, great staff and service, perfect to relax. Safe area with restaurants, convenient stores, bike rental and spa within walking distance. There’s room for improvement in some areas tho. The open shower is cute but not convenient, the whole room gets wet every time you shower making the room smell musty. The door frame in our room had a big gap letting in sounds and ants. But it’s a cute place with great people that will help you with everything you need and make you feel home so I would recommend it.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

ROSA

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this hotel. Everything was very clean, and the staff was super friendly and attentive to every detail. They also have connections with transportation services, which was very convenient. Breakfast is by menu and really tasty. The hotel is quiet, and the area feels like a true getaway zone. I would definitely come back!
Stayed 2 nights in Apr 2025