My husband and I have stayed in 5 star hotels around the world and this is definitely the best experience we have ever had. The hotel has recently been renovated and the styling is impeccable. The attention to detail is second to known.
Club room - there was food available all day, buffet breakfast, light snacks, high tea, evening buffet. Complimentary bar until 10pm.
The staff - were extremely attentive, always greeted you by name, made a point of remembering what sites you intended to...
My husband and I have stayed in 5 star hotels around the world and this is definitely the best experience we have ever had. The hotel has recently been renovated and the styling is impeccable. The attention to detail is second to known.
Club room - there was food available all day, buffet breakfast, light snacks, high tea, evening buffet. Complimentary bar until 10pm.
The staff - were extremely attentive, always greeted you by name, made a point of remembering what sites you intended to...
The customer service at this hotel was impeccable. It was in a great location in a quiet neighbourhood, which suited us. It was a two minute walk from Gaiemmae metro station which is on the very handy Ginza line. The staff went above and beyond to help us with our questions and phoned onward hotels for us when we had questions. The room was clean and had excellent amenities. Thoroughly recommend!
The customer service at this hotel was impeccable. It was in a great location in a quiet neighbourhood, which suited us. It was a two minute walk from Gaiemmae metro station which is on the very handy Ginza line. The staff went above and beyond to help us with our questions and phoned onward hotels for us when we had questions. The room was clean and had excellent amenities. Thoroughly recommend!
The marketing of the Hotel included a swimming pool that was the reason i booked the Hotel in the first place. The swimming pool was not available until the last weekend of my stay.
The staff at the front desk were all very helpful trying to find alternative options for swimming, even though that was not possible.
The marketing of the Hotel included a swimming pool that was the reason i booked the Hotel in the first place. The swimming pool was not available until the last weekend of my stay.
The staff at the front desk were all very helpful trying to find alternative options for swimming, even though that was not possible.
Good for working anywhere. The facilities are excellent, great wifi, working area, meeting room, charging station, the room is big, lots of good restaurants around, easy to access many metro lines.
Good for working anywhere. The facilities are excellent, great wifi, working area, meeting room, charging station, the room is big, lots of good restaurants around, easy to access many metro lines.
Perfect location and great staff. Our room was on 38th floor so we had fantastic views and the noise below wasnt an issue. The one gripe we had was the lack of clothing storage. Just one small rail with 4 or 5 hangers and nowhere to put our suitcases. We would still definitely recommend Hotel Groove Shinjuku to anyone in spite of this.
Perfect location and great staff. Our room was on 38th floor so we had fantastic views and the noise below wasnt an issue. The one gripe we had was the lack of clothing storage. Just one small rail with 4 or 5 hangers and nowhere to put our suitcases. We would still definitely recommend Hotel Groove Shinjuku to anyone in spite of this.
Very tidy and welcoming modern hotel with helpful reception staff.The room was small but standard for Tokyo. The room facilities were plenty and reception was well stocked with complimentary toiletry items.
The bathroom was well serviced with a very nice deep bath. Housekeeping was regular and to a good standard. Ample vending services and four laundry machines serviced the hotel.
Seemingly located in a business district, there was a mix of tourists and business men as guests.
An excellent...
Very tidy and welcoming modern hotel with helpful reception staff.The room was small but standard for Tokyo. The room facilities were plenty and reception was well stocked with complimentary toiletry items.
The bathroom was well serviced with a very nice deep bath. Housekeeping was regular and to a good standard. Ample vending services and four laundry machines serviced the hotel.
Seemingly located in a business district, there was a mix of tourists and business men as guests.
An excellent...
Efficient and customer focused. They offer airport transfer all day log almost.How do they not have 5 stars... I would have stayed there during my holiday had it to been so far
Efficient and customer focused. They offer airport transfer all day log almost.How do they not have 5 stars... I would have stayed there during my holiday had it to been so far
miloud
Reviewed September 16, 2024Reviewed September 16, 2024
Would stay again. The staff were so helpful and nice. Great coffee from the machine and nice to have it on the terrace in the morning. Useful toiletries to pick up at the desk. Comfortable bed. Fridge kettle etc everything you need for a city break.
Would stay again. The staff were so helpful and nice. Great coffee from the machine and nice to have it on the terrace in the morning. Useful toiletries to pick up at the desk. Comfortable bed. Fridge kettle etc everything you need for a city break.
alexandra
Reviewed October 27, 2026Reviewed October 27, 2026
Really lovely and modern hotel, the rooms are surprisingly spacious for Tokyo and very clean.
Amenities were great, they included some nice bath salts and we had everything we could have wanted.
Highly recommend. Also had the breakfast buffet, a bit expensive but worth trying at least once, the food is high quality and fresh, and has a great range of Japanese and western cuisine.
Really lovely and modern hotel, the rooms are surprisingly spacious for Tokyo and very clean.
Amenities were great, they included some nice bath salts and we had everything we could have wanted.
Highly recommend. Also had the breakfast buffet, a bit expensive but worth trying at least once, the food is high quality and fresh, and has a great range of Japanese and western cuisine.
Helen
Reviewed November 10, 2026Reviewed November 10, 2026
I couldn't recommend this hotel enough! It was absolutely wonderful and in the best location. I had the best time and the hotel really made the trip. Spacious rooms and a great bar and restaurant. Would definitely stay here again!
I couldn't recommend this hotel enough! It was absolutely wonderful and in the best location. I had the best time and the hotel really made the trip. Spacious rooms and a great bar and restaurant. Would definitely stay here again!
Emily Jade
Reviewed November 10, 2024Reviewed November 10, 2024
Great location near Asakusa station. Perfect for travelling around Tokyo and going to Haneda airport.
Shops, bars and restaurants are all within walking distance.
Room was spacious for Tokyo standard and had large beds.
Very modern and comfortable.
Just wish theyd got a bar at the hotel for evening drinks after a day out.
Great location near Asakusa station. Perfect for travelling around Tokyo and going to Haneda airport.
Shops, bars and restaurants are all within walking distance.
Room was spacious for Tokyo standard and had large beds.
Very modern and comfortable.
Just wish theyd got a bar at the hotel for evening drinks after a day out.
Amanda
Reviewed October 17, 2026Reviewed October 17, 2026
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