Santa Croce Hotels

Overall, this was a great place. We stayed here as a family with kids. There was plenty of room. This hotel is very located not too far from the train station and all main attractions in Florence. We pretty much walked to all major attractions. Staff was very friendly. In fact we arrived couple of hours before the check-in time but were welcomed and escorted to our unit (3 large bedrooms 2 baths and a patio). Kitchen is very functional for those who like to cook.

We stayed at the Hotel Bologna for four nights recently. This hotel may not be in the centre of Florence but it is comfortably within walking distance. The staff are very helpful and always ready to recommend restaurants,arrange trips and phone for taxis amongst other things. The breakfast is delicious (chocolate croissants!!) and there is plenty of choice including meats, eggs, tomatoes etc. as well as the usual juices, yoghourts, cereals, breads and spreads. In our room the beds were very comfortable and we slept well apart from the odd time that other guests made noise going past. The bathroom is quite small but everything works and is more than adequate. All in all a delightful stay in a very beautiful city

This is a great place to stay very reasonably especially if you want to explore Florence on foot. I stayed here 6 nights in mid-February. The rooms are comfortable but you won't want to stay in when you have Florence to see. I was traveling alone and felt very safe walking from here to the Piazza della Signoria to watch all the action take place at night and stand amongst the statues. Mario was patient and answered all my questions about where to go, how to get there, and helped to book a tour and investigate going to the opera. The breakfast was good - cappuccino, croissants, yogurt, juices, cereal, etc. There is a safe in the room to store your valuables. I was on the 3rd floor and had to walk up but am always looking for exercise while traveling to burn off the gelato and chianti!

We stayed in November. In the night, outside of cottage area was entirely dark. I think it had better to put some lump.

We had an excellent stay at the Plaza Hotel Lucchesi over Valentines weekend. The room was very comfortable. We had a room with a balcony with fantastic views over the Arno. The breakfast was very comprehensive with lots of variety. All of the staff were really friendly and extremely helpful. I would recommend this hotel.

Very helpful and courteous staff; a little standoffish at first, but quickly demonstrated typical Italian hospitality. Hotel is very clean, very comfortable, and within walking distance of most attractions and restaurants in Florence. We plan on returning to Florence for a longer stay, and would definitely stay at this hotel.

We stayed at the hotel for a 3 night city break in October 2013. The hotel staff were extremely helpful and provided good tips for places to go to eat/visit etc. The room was clean and comfortable and the breakfast wasn't bad. A good location to base yourself if you want to go and see all the sights. We would stay there again if we were to visit Florence in the future.

I recently visited florence with my husband and parents and choose to stay at the Relais Santa Croce for 3nights and 4 days. To start with our stay was amazing in an amazing location, 10-15 mins walking distance to almost everything in florence.Before I got to florence, I had a phone conversation with Roberto for an early check-in as per my flight. From the moment I reached the hotel,Roberto made sure everything was perfect and we were very warmly welcomed with our rooms ready. He gave us a very detailed explanation about what to see and do in florence depending on the time you are there for. We often asked him for recommendations for restaurants and cafe's and they were excellent . The property is small,beautiful and elegant with an amazing decor. Anything you require the entire hotel staff is forth coming and they make sure its done if possible! For example my dad uses a portable respiratory machine and unfortunately the fuse was over so we required a new 1,and we asked another lady at the reception who was very nice as well, if they could get us a new 1 and as we came back from our sight seeing she handed us the fuse (not a lot of hotels are so prompt with their customer service) Over all me my parents and my husband felt a very warm and loving atmosphere at this hotel, we wish we could have stayed longer.I would recommend this hotel definitely and stay again at this hotel and their chain of hotels around the world.