Santa Croce Hotels

Grand Hotel Mediterraneo is a winner. It is along the river and within walking distance of the main Florence site and a couple of blocks away from a bus line. The staff were helped us get familiar with the layout of the area and provided great recommendations for local restaurants. The breakfast was one of the best I've had in a 'breakfast-included hotel. Clean, safe, comfortable.

Hotel is pretty close to downtown. 15min by walk to downtown. Hotel staffs were very kind!! Breakfast was very nice!!

Hotel was great - very close to Santa Croce and many other sites. Hotel was clean, beautiful layout, pool was fantastic and even better were the views from the pool deck. Would defintely stay here again - staff was helpful and made us want to stay in Florence even longer.

The front desk staff went out of their way to help me solve issues with getting money from an ATM (required a collect call to the States) and with getting a new SIM card for my cell phone (and showing me how it worked afterwards). They were superb.

This charming historic hotel is run by two hard-working brothers. They go out of their way to ensure their guests' comfort and provide many tips for sightseeing and restaurants. The excellent cappucino is a great way to begin the day. The location ensures that you are close to all of the beautiful sights of Florence. It was recommended that we take the walk up to The Piazzale Michelangelo, this was a highlight of the trip, amazing view!! The hotel is in an ancient building, but the brothers have updated, note there is no elevator, but they kindly bring your luggage up to your room. The rooms are small but comfortable. The shower is very small, just be aware if you are tall. Our best experiences in Italy were with family owned businesses and The Hotel Santa Croce was no exception!!

We stayed at the hotel for a 3 night city break in October 2013. The hotel staff were extremely helpful and provided good tips for places to go to eat/visit etc. The room was clean and comfortable and the breakfast wasn't bad. A good location to base yourself if you want to go and see all the sights. We would stay there again if we were to visit Florence in the future.

This was an excellent hotel - we stayed on the ground floor in the newer and more modern rooms. The accommodations were excellent., staff were friendly and breakfast was nice. Wished I have booked a few extra nights here.

I recently visited florence with my husband and parents and choose to stay at the Relais Santa Croce for 3nights and 4 days. To start with our stay was amazing in an amazing location, 10-15 mins walking distance to almost everything in florence.Before I got to florence, I had a phone conversation with Roberto for an early check-in as per my flight. From the moment I reached the hotel,Roberto made sure everything was perfect and we were very warmly welcomed with our rooms ready. He gave us a very detailed explanation about what to see and do in florence depending on the time you are there for. We often asked him for recommendations for restaurants and cafe's and they were excellent . The property is small,beautiful and elegant with an amazing decor. Anything you require the entire hotel staff is forth coming and they make sure its done if possible! For example my dad uses a portable respiratory machine and unfortunately the fuse was over so we required a new 1,and we asked another lady at the reception who was very nice as well, if they could get us a new 1 and as we came back from our sight seeing she handed us the fuse (not a lot of hotels are so prompt with their customer service) Over all me my parents and my husband felt a very warm and loving atmosphere at this hotel, we wish we could have stayed longer.I would recommend this hotel definitely and stay again at this hotel and their chain of hotels around the world.

Nice and clean room, pleasant experience:) a little bit far to the city centre by foot, but it is nice to enjoy this walking journey to enjoy the nice weather, to see the beautiful architecture, and to know Florence.

The staff were very helpful regarding bus timetables to Siena and walks round the city of Florence. It was situated in a quiet street near to the centre of the city.