Rooftop bar

Reviews of Park South Hotel, part of JdV by Hyatt

4 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1002 reviews" "
Rating 8 - Good. 242 out of 1002 reviews" "
Rating 6 - Okay. 35 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to hotel. Location was close to the subway so getting around was easy. Quiet at night
Stayed 1 night in Feb 2024

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in central location
Stayed 1 night in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Keith,We are delighted you enjoyed your visit and our great location. We hope to welcome you back again soon!Sincerely,John Loizos

10/10 Excellent

Gautham

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Gautham,Thank you so very much for your kind review! We hope this will be one of many returns.Warmest regards,John Loizos

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and accommodating.
Stayed 3 nights in Feb 2024
Response from General Manager on 18 Apr 2024
Dear Daniel,We hope this finds you well!Thank you so very much for your kind sentiments on our wonderful team and accommodations! We hope this will be one of many returns.Kindest regards,John Loizos

10/10 Excellent

Vivienne, Cape Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Have stayed here several times and will do again. Staff are super friendly.
Stayed 3 nights in Apr 2024
Response from General Manager on 4 Apr 2024
Dear Vivienne,We so very much appreciated your wonderful review and thank you for your many returns!Kind regards,John Loizos

10/10 Excellent

Christopher, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. Will definitely go back again when I visit NY again.
Stayed 2 nights in Mar 2024
Response from General Manager on 3 Apr 2024
Dear Christoper,We are delighted you enjoyed your recent visit and thank you so very much for your kind 5 Star review, it means the world to us!Warm regards,John Loizos

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was excellent in term of service, location and room quality. The restaurant and lounges were very inviting and offered a perfect balance for a relaxing weekend.
Stayed 4 nights in Mar 2024
Response from General Manager on 30 Mar 2024
Dear Brenda,We thank you so very much for your kind sentiments! We hope this will be one of many returns.Kind regards,John Loizos

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed in dozens of hotels in NYC. The Park South was one of the nicest hotels. The rooms were big and well appointed. Everything was clean. The staff was attentive and location was awesome. I highly recommend.
Stayed 1 night in Mar 2024
Response from General Manager on 24 Mar 2024
Dear Julie,Hope this find you well! We cannot wait to share your kind review with our team. Your kind sentiments mean the world to us, and your high recommendation means the world to us!Warm regards,John Loizos

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 24 Mar 2024
Dear Jack,So pleased to see that we met your expectations on your recent visit. Your perfect score means the world to us!Hope to have you return soon...Kind regards,John Loizos

8/10 Good

Michael

Stayed 2 nights in Dec 2023
Response from General Manager on 23 Mar 2024
Dear Michael,We are grateful for your recent visit and hope to welcome you back again soon! Kindest regards,John Loizos

10/10 Excellent

julien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and pleasant room in a great Kipps Bay location.
Stayed 3 nights in Mar 2024
Response from Ernesto M. on 16 Mar 2024
Greetings Julien, I wanted to first thank you for taking the time to fill out our survey regarding your recent stay with us. I'm glad your room was ready and we were able to check you in early! Your positive review means the world to us and it was truly our pleasure to host your visit and we hope that we may welcome you back soon. Thank you!

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go-to property when we visit the city!
Stayed 1 night in Mar 2024
Response from General Manager on 6 Mar 2024
Dear Debra,Your perfect score means the world to us! We hope to have the pleasure of your return soon!Kindest regards,John Loizos

8/10 Good

Rosamaria

Liked: Property conditions & facilities
Stayed 7 nights in Feb 2024
Response from PSH Team on 29 Feb 2024
Thank you for taking the time out of your day to fill out this survey. Park South Hotel truly appreciate your business. We are pleased we met your expectations. If there is anything we can do to improve on, we would love your feedback as well. Hopefully we will view your name on our arrival list, again.Have a great week,PSH Team

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Feb 2024
Response from PSH Team on 26 Feb 2024
Thank you for taking out the time of your busy schedule to fill out this survey. We appreciate your business and hopefully we will see you again soon!Have a great week,PSH Team

2/10 Terrible

Viktor

Stayed 1 night in Feb 2024
Response from General Manager on 23 Mar 2024
Dear Viktor,We are disheartened by your poor review. We hope you will contact us to best understand your review. Sincerely,John Loizos

10/10 Excellent

Rosamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024
Response from PSH Team on 26 Feb 2024
Thank you so much for taking out the time to fill out this survey. We truly appreciate your business and welcome you back! Have a great week,PSH Team

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are smaller than pictures make them look, but it's NYC, so no reason to hang out in the room!
Stayed 2 nights in Feb 2024
Response from General Manager on 19 Feb 2024
Dear Joshua,We are grateful for your recent visit and for your kind review. We hope to have the opportunity to show you our larger room categories should your travels bring you back to our great city. Kind regards,John Loizos

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff and property!
Stayed 2 nights in Feb 2024
Response from General manager on 16 Feb 2024
Dear Cecile,We are delighted you enjoyed your recent visit and sincerely appreciate highlighting our great location and team. We hope to invite you back to the Park South Hotel in the near future!Sincerely,John Loizos

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 29 Jan 2024
Dear Haley,We hope this finds you well! Thank you visiting the Park South Hotel and for sharing your kind review. Warm regards,John Loizos

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023
Response from General Manager on 25 Jan 2024
Dear Michelle,Thank you for your 5-star review, it means the world to us! We hope to welcome you back again soon...Kindest regards,John Loizos

10/10 Excellent

karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. We only stayed for 2 nights. We camd back after a long day out and was pleasantly surprised that our room had been cleaned. Didn't know horels did that anymore...very nice! Robes were provided in the room which was a nice touch. Also, loved the towel warmer, chandelier in the room, and shower was great. All staff and especially all the bellmen were friendly and so helpful! Will for sure stay here again. Thanks Park South!
Stayed 2 nights in Jan 2024
Response from General Manager on 24 Jan 2024
Dear Karyn,Your review means the world to us, we are delighted you enjoyed your time at the Park South Hotel, NYC!Wishing you a wonderful year ahead....Kindest regards,John Loizos

6/10 Okay

Brandon

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jan 2024
Response from General Manager on 24 Jan 2024
Dear Brandon,Thank you so very much for your recent visit. Please feel free to contact us directly as your feedback is vital to our success. We hope to have your back with again.Sincerely, John Loizos

6/10 Okay

Wesam, Chattanooga

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 15 Jan 2024
Dear Wesam,Thank you for your recent visit recent and hope to have you back with us again. Kind regards,John Loizos

10/10 Excellent

Todd

Stayed 1 night in Jan 2024
Response from General Manager on 12 Jan 2024
Dear Todd,Happy New Year!Sincerest thanks for your 5 Star review and hope this will be one of many returns. Warm regards,John Loizos

10/10 Excellent

Nicole

Stayed 1 night in Jan 2024
Response from General Manager on 29 Jan 2024
Dear Nicole,We are delighted you enjoyed your visit and hope to welcome you back again soon!Warmest regards,John Loizos

10/10 Excellent

ashton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 8 Jan 2024
Dear Ashton, We are delighted you enjoyed your stay at the Park South Hotel NYC! We hope we have the honor to have you back with us again soon!Kind regards,John Loizos

8/10 Good

natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, staff was wonderful. Room was a fine size based on NYC standards. Only complaint was the noise. Not only could you hear everyone around you in the hotel, you could hear everything that was going on in the street below.
Stayed 1 night in Jan 2024
Response from General Manager on 8 Jan 2024
Dear Natasha,Thank you for your recent visit and for your valuable feedback. We apologize we for the noise you encountered and hope we can have you aback with us again perhaps in an interior room to avoid any street noise. Hope to have you back with us again soon!Sincerely,

10/10 Excellent

Kerwin

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was excellent and friendly and helpful Food was delicious and nutritious. Hotel is amazing
Stayed 2 nights in Jan 2024
Response from General Manager on 8 Jan 2024
Dear Kerwin,We are delighted you enjoyed your stay at the Park South Hotel NYC! We hope we have the honor to have you back with us again soon!Warmest regards,John Loizos

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 8 Jan 2024
Dear Francesca,We are delighted you enjoyed your stay at the Park South Hotel NYC! We hope we have the honor to have you back with us again soon!Warmest regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service was exceptional. The lobby and restaurant were beautiful. The bathroom in the room was a bit dated, but otherwise everything was wonderful. Great location.
Stayed 2 nights in Dec 2023
Response from General Manager on 31 Dec 2023
Dear Guest,Thank you for sharing your experience! We're thrilled to hear you enjoyed exceptional customer service and appreciated the beauty of our lobby and restaurant. Your feedback about the room's bathroom is noted, and we'll strive to enhance that aspect. We're delighted you found the location great. Looking forward to welcoming you again!Happy New Year!

8/10 Good

Patricia

Stayed 2 nights in Dec 2023
Response from General Manager on 24 Jan 2024
Dear Patricia,Many thanks for your recent visit and hope this will be one of many returns!Warm regards,John Loizos

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not-so-hidden gem that exceeded expectations
A great experience from start to finish. Our check-in was seamless and included 2 free drink tickets at the bar (more on this later). The room was clean and modern, and included coffee maker (a must). The shower included overhead rain and standard showerhead...also nice! Next to the hotel is Bagels and Schmear which was a great breakfast spot though the hotel has complimentary coffee at the back bar in the morning.
Stayed 1 night in Dec 2023
Response from General Manager on 19 Dec 2023
Dear Guest,Thank you for sharing your positive experience of the Park South Hotel, NYC! It's wonderful to hear that your stay exceeded expectations, from the seamless check-in to the modern amenities. The complimentary drink tickets and nearby breakfast spot add an extra touch to the overall great experience. We appreciate your feedback and look forward to welcoming you back again in the near future.Happy Holidays!John Loizos

10/10 Excellent

Michele, Brockport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute, boutique like hotel. Hotel was very clean, quiet, and the staff was very friendly. We walked everywhere.
Stayed 2 nights in Dec 2023
Response from Marco R. on 18 Dec 2023
Dear Michele,Thank you for your feedback.We are glad you enjoyed your stay and hope to welcome you back soon!Sincerely,Marco RodriguezAsst Operations ManagerPark South Hotel

4/10 Poor

Larry, Calabasas

Stayed 4 nights in Dec 2023
Response from General Manager on 2 Feb 2024
Dear Larry,We hope this finds you well! We are sorry that we did not meet our excepted high standards. Please feel free to contact us and or respond as we value your feedback. We hope you can elaborate on where we fell short on this recent visit. Thank you in advance for your time. Sincerely, John LoizosSincerely,John Loizos

10/10 Excellent

Marguerite

Stayed 4 nights in Nov 2023
Response from Marco R. on 18 Dec 2023
Dear Marguerite,Thank you for your feedback.We are glad you enjoyed your stay and hope to welcome you back soon!Sincerely,Marco RodriguezAsst Operations ManagerPark South Hotel

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We didn't care for the attached restaurant. It wasn't very kid friendly. Server was snooty when asked for items to be made kid friendly. Food was super salty. Pizza was soggy, not NY style. Front desk and door staff were awesome! Very attentive and friendly.
Stayed 3 nights in Nov 2023
Response from Assistant Operations Manager on 25 Nov 2023
Thank you for staying at Park South Hotel. We appreciate you taking the time to complete a post stay survey as we value your feedback which we are constantly looking for ways to improve our Food & Beverage services. I certainly will be providing this feedback with our Food & Beverage team as this is definitely a reminder that we should be working harder to ensure all of our guests experience the levels of service you would expect from a Hyatt. We appreciate your kind comments about our front of the house staff. I will be sure to let our staff know how much of an impact they made on your experience. Best Regards,Melvin C

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from General Manager on 22 Nov 2023
Dear Michael,We are sincerely grateful for your positive review of the Park South Hotel, NYC! Hope to welcome you back again soon. Have a wonderful holiday season!Kindest regards, John Loizos

10/10 Excellent

Rano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, a complimentary voucher for a drink. Excellent team
Stayed 2 nights in Nov 2023
Response from General Manager on 21 Nov 2023
Dear Rano,So glad you enjoyed your visit to the Park South Hotel NYC!We hope this will be one of many returns.John Loizos

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC units are annoying but not a deterrent.
The AC unit does not stop. It's loud specially when you can't sleep well makes it worse. The place is awesome to stay in though, restaurant is great, so I would stay there again.
Stayed 2 nights in Nov 2023
Response from Assistant Operations Manager on 18 Nov 2023
Dear Marco, thank you for staying at Park South Hotel. We appreciate you taking the time to complete a post stay survey as we value your feedback. I am glad to hear that overall, your experience was positive. Please note that your concerns have been passed on to our engineer department to ensure the a/c unit in our rooms are in working order. We do hope to have the opportunity to welcome you back the next time you are in New York. Warm Regards,Melvin Crooks

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did a quick family trip to New York for a weekend, and this was a great spot. It's about 20 mins from Penn Station and even closer to Grand Central and very accessible to subway lines that run up to Times Square and Central Park. While breakfast isn't available through the hotel, there's a great restaurant at the bottom and a classic New York bagel spot next door. New York hotel rooms are always tight, but we had just enough space for our family of four.
Stayed 2 nights in Nov 2023
Response from Marco R. on 17 Nov 2023
Dear Carly,Thank you so much for your feedback.We do offer breakfast at Sweetbriar, which is located in the rear during the mornings, however, they are not included in the reservation unless such package was booked. I am sorry we failed to communicate that to you and will use this as a training opportunity to further refine our guest experience. We are glad you enjoyed your stay with us here at The Park South Hotel and hope to welcome you back again soon!Sincerely,Marco RodriguezAsst Operations ManagerPark South Hotel

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and the staff is amazing!
Stayed 2 nights in Nov 2023
Response from Marco R. on 14 Nov 2023
Dear Matthew,Thank you for your feedback.We are glad you enjoyed your stay and hope to welcome you back soon!Sincerely,Marco RodriguezAsst Operations ManagerPark South Hotel

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay
Conveniently located with nice clean room!
Stayed 2 nights in Nov 2023
Response from Marco R. on 13 Nov 2023
Dear Ryan,Thank you so much for your feedback.We are glad you enjoyed your stay and can't wait to welcome you back again soon!Sincerely,Marco RodriguezAsst Operations ManagerPark South Hotel

10/10 Excellent

Parimala

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very accommodating. Room was spacious and beds were super comfortable. Hotel has a nice bar - with a complimentary drink! Hotel is in a great location to walk to restaurants.
Stayed 2 nights in Nov 2023
Response from General Manager on 10 Nov 2023
Dear Parimala,Thank you so very much for your kind review of the Park South Hotel, NYC! We hope to have you back with us in the near future. Warmest regards,John Loizos

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff!
Hotel staff was super friendly. Great and convenient location with the subway station just around the corner. We were able to walk to mid-town and SoHo, east & west villages from hotel, which was great workout for all the food that we ate on this trip! Only down side was that the bed was too soft for my liking and the water pressure wasn't strong enough in the shower.
Stayed 6 nights in Nov 2023
Response from General Manager on 10 Nov 2023
Dear Vanessa,We are delighted you enjoyed your visit.at the park south Hotel, NYC!We hope to welcome you back again soon...

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. Room was small but sufficient -- it happened to be the last room available when we booked. While coffee was available in the bar, a coffee station in the lobby would be much appreciated.
Stayed 1 night in Oct 2023
Response from General Manager on 6 Nov 2023
Dear Robert,Thank you for selecting the Park South Hotel. We appreciate you patronage and valuable feedback.Hope to have you back with us again soon.Kindest regards, John Loizos

10/10 Excellent

Anna M.

Travelled with family
Liked: Property conditions & facilities
My one issue was addressed with care and speed- we really enjoyed our 3 day stay.
Stayed 3 nights in Nov 2023
Response from General Manager on 6 Nov 2023
Dear Anna M,Thank you so very much for your recent visit and for recognizing the efforts to ensure you were cared for. Hope to welcome you back again soon!Warmest regards,John Loizos

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! It can be a bit congested in the lobby, but to be fair, there was a big wedding party that commanded a lot of space and attention. The facility and staff handled it brilliantly. Otherwise, everything about the hotel is perfect. Great neighborhood! Lots of outstanding dining options. Gramercy Tavern, arguably NYC’s best restaurant, is less than a 10 minute walk. Great Indian food around the corner, as well as the ever-popular bagel spot next door. If the crowd is too much, there’s a new one around the corner, 1 1/2 blocks down Park Ave. that’s equally good and still undiscovered. There’s even a barber shop next door! Anyone old enough to remember when hotels and clubs had barber shops where you could get a shave? (Not sure they do that) Whole Foods is a block and a half. If you ask, the staff will grab you a fridge for the room. My room faced an unscenic inner courtyard. It was just industrial. But guess what: super quiet! I kept a basket of fruit in my room I picked up from the fruit vendor out front. I wish the restaurant and had longer hours. Opens late. Closes early. But heck, it’s there if you want it. I’ll be back many times. I’m in NYC frequently. I think I found my new home away from home.
Stayed 3 nights in Oct 2023
Response from General Manager on 1 Nov 2023
Dear Ross,Thank you so very much for taking the time to share your fantastic experience of the Park South Hotel. We are thrilled to hear that you found our place to be a gem in the heart of New York City!We appreciate your understanding regarding the congestion in the lobby, especially due to the wedding party. We take pride in our facility and staff, and it's wonderful to know that they handled the situation brilliantly. Your kind words are a testament to their dedication.Our prime location in a vibrant neighborhood offers an array of dining options, and we are delighted that you had the chance to explore some of the culinary delights nearby, including the renowned Gramercy Tavern. thank you for highlighting our neighboring bagel spot and the barber shop, adding a unique touch to your stay.We are pleased that our staff accommodated your request for a fridge in the room and that your room, although facing an inner courtyard, provided a peaceful and quiet sanctuary. Keeping a basket of fruit from the vendor out front in your room sounds like a delightful touch.We appreciate your feedback regarding the restaurant's hours, and we'll certainly consider extending them to enhance your dining experience.It warms our hearts to know that you plan to return and consider our hotel your new home away from home. We look forward to welcoming you back on your future visits to New York City.Thank you again for choosing us, and we can't wait to host you again soon!Warm regards,John Loizos

6/10 Okay

Francik

Business traveller
The walls of the room were incredibly thin, so much so that I could hear the guest in the room next to me coughing. Its understandable that I will hear people as they walk by, but I could hear the slightest noises and even the elevator button was discernible. I was not able to get good sleep, which was disappointing, as I was there for important business.
Stayed 3 nights in Oct 2023
Response from General Manager on 30 Oct 2023
Dear Francik,I'm sorry to hear about your experience, It can be quite frustrating when noise disturbances affect your sleep,Your feedback is valuable as we best understand what room type you were in. We can assure you that once we know the room you were in we will try and address this issue and improve the overall guest experience. Kindly feel free to contact us, so that we can make this upon any future visits. Sincerely,John Loizos

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
What a gem of a hotel! Every single hotel employee we encountered was friendly and helpful. Wonderful rooftop bar! We loved the location—just a block from the 6 train which took us everywhere we needed to go. No refrigerator in the room but apparently you can request this. We will, next time.
Stayed 3 nights in Oct 2023
Response from General Manager on 23 Oct 2023
Dear Heidi,We are so pleased you enjoyed your recent visit to the Park South Hotel, NYC! Thank you for highlighting our wonderful team, and location. We look forward to welcoming you back soon. Kind regards, John Loizos

10/10 Excellent

Vernon, Lafayette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, well maintained, nice staff.
Stayed 4 nights in Oct 2023
Response from General Manager on 16 Oct 2023
Dear Vernon,We are delighted to see your kind review, and hope to welcome you back again soon. Warm regards,John Loizos