Ratings based on 119 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby Tracy from england
GREAT LOCATIONPosted 18-May-2014
We had a lovely stay at this hotel, the location was fantastic, we walked everywhere, it is inbetween Hyde Park and Green Park which is opposite hotel so there was easy access to everywhere. The only downside was the overpriced bar, a cup of tea almost £6 so after that we opted for in room tea making facilities.
for Everyoneby John from Holden MA
Excellent central locationPosted 25-Apr-2014
Location: Everything is within walking distance if you can walk 1.5 miles, Palace, Parliament, bridges, Harrods, parks, Piccadilly, Soho, the Tube.....
Very helpful staff, room is fine, clean and comfortable, bar is nice, food is not great and the breakfast buffett is very overpriced so I did not eat there. Great little neighborhood behind the hotel. Buckingham Palace is a 5 minute walk through a beautiful park across the street.
for Everyoneby caz
Good location.Posted 22-Apr-2014
Good hotel. Reasonable price for London. Close to tube station and most major attractions. The only let down of the hotel was the unattentive waiting staff at Citrus restaurant.
by Andy from Hampshire
Non Smoking twin PLEASE!!!!!!Posted 14-Apr-2014
Cons: Attidutes, service and meeting customer requirement - all failed
Did not get room allocated on booking confirmation. Ended up in smoking room despite request to change. Stunk to high heaven of cigarette smoke. Pointing out room type confirmed in documentation fell on deaf ears. An experience never to be repeated Sheraton or Expedia!!!!!!
for Everyoneby David from Sarasota FL
Classic ElegancePosted 13-Apr-2014
Location: Close to Tube Station all Landmarks. Wonderful to run in Green or Hyde Park.
Elegant Hotel that has maintained a high standard of service. You will not be disappointed
for Everyoneby A verified traveller
Pls select the room carefully, avoid near the liftPosted 19-Feb-2014
The hotel is located in excellent location. Very near to all the shopping area and sightseeing landmarks. However, we had to change the room twice because of two reason. The heating and electricity was not working on the first chosen room. And the second room we change was next to the lift and it was so noisy, unable to sleep. If not because of its good location, i will not choose this hotel.
Recommendedby A verified traveller
Great Hotel, free wifi would be nice.Posted 25-Jan-2014 on Hotels.com
A great, reasonably priced (for the location) hotel. It has comfortable rooms and a decent enough gym. The only let down for me is paying for wifi.
for Business Travellersby Pawan Sidhu from England, UK
NicePosted 27-Nov-2013 on Hotels.com
for Business Travellersby Laura from New York
Very good location for my purposePosted 19-Oct-2013
Pros: Efficient and courteous.
Cons: I think it presents itself as a corporate hotel and has no pretentions.
Location: For my art gallery and auction house purposes, perfect location.
Was in London for Frieze art fairs at Regents Park and to go to Sotheby's and Christies and art galleries,mso location was excellent. Hotel staff very nice and professional. Classic room was small but had bathtub., which was great.
Recommendedby Capt.Uday from Mumbai,india
Room facilitiesPosted 24-Sep-2013 on Hotels.com
I had booked an executive room for 3 nights from 18th thru 21st of Sept and paid money in advance. However, I found that there were no tea/ coffee maker ( not provided despite many reminders), no slippers, no iron, no stationery etc. Even after paying close to £300 per night for these rooms, I wasn't provided the basic amenities as mentioned in your web site. I was so disgusted with service that I checked out after 2 nights even though I stood to lose the third night room charges. Certainly no value for money.