Ratings based on 124 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
for Personal Eventby Maria from Eastbourne
fantastic servicePosted 20-May-2014 on Hotels.com
Perfect! The Park Lane Hotel also arranged a complimentary tray of birthday cakes for my husband. Wonderful experience!
for Everyoneby Tracy from england
GREAT LOCATIONPosted 18-May-2014
We had a lovely stay at this hotel, the location was fantastic, we walked everywhere, it is inbetween Hyde Park and Green Park which is opposite hotel so there was easy access to everywhere. The only downside was the overpriced bar, a cup of tea almost £6 so after that we opted for in room tea making facilities.
for Everyoneby John from Holden MA
Excellent central locationPosted 25-Apr-2014
Location: Everything is within walking distance if you can walk 1.5 miles, Palace, Parliament, bridges, Harrods, parks, Piccadilly, Soho, the Tube.....
Very helpful staff, room is fine, clean and comfortable, bar is nice, food is not great and the breakfast buffett is very overpriced so I did not eat there. Great little neighborhood behind the hotel. Buckingham Palace is a 5 minute walk through a beautiful park across the street.
for Overnight Stay Before Destinationby Mrs Thinbags from South Wales
Good LocationPosted 23-Apr-2014 on Hotels.com
Our stay was very enjoyable and the room adequate for our needs. The sofa bed was not the most comfortable but the beds were very comfy. Lovely bathroom and great walk in closet with safe.
for Everyoneby caz
Good location.Posted 22-Apr-2014
Good hotel. Reasonable price for London. Close to tube station and most major attractions. The only let down of the hotel was the unattentive waiting staff at Citrus restaurant.
by Andy from Hampshire
Non Smoking twin PLEASE!!!!!!Posted 14-Apr-2014
Cons: Attidutes, service and meeting customer requirement - all failed
Did not get room allocated on booking confirmation. Ended up in smoking room despite request to change. Stunk to high heaven of cigarette smoke. Pointing out room type confirmed in documentation fell on deaf ears. An experience never to be repeated Sheraton or Expedia!!!!!!
for Everyoneby David from Sarasota FL
Classic ElegancePosted 13-Apr-2014
Location: Close to Tube Station all Landmarks. Wonderful to run in Green or Hyde Park.
Elegant Hotel that has maintained a high standard of service. You will not be disappointed
Recommendedby Tom G from Fort Lauderdale, FL
5 Star or notPosted 01-Apr-2014 on Hotels.com
The hotel is in a very nice location but it is not a 5 star hotel. I had two twin beds pushed together. The room was too hot and the only way to cool it down was to open the window. Again it is a nice hotel but not 5 star by US standards.
Recommendedby A verified traveller
Good hotel. Good valuePosted 25-Mar-2014 on Hotels.com
for Everyoneby A verified traveller
Pls select the room carefully, avoid near the liftPosted 19-Feb-2014
The hotel is located in excellent location. Very near to all the shopping area and sightseeing landmarks. However, we had to change the room twice because of two reason. The heating and electricity was not working on the first chosen room. And the second room we change was next to the lift and it was so noisy, unable to sleep. If not because of its good location, i will not choose this hotel.