Chapel Street Hotels

From the time we pulled up in the car to the time we left, the service, the decor, the ambiance, food and helpfullness of the staff made the Olsen a must revisit hotel. Well done to the management and staff

We were amazed by how great the hotel looked. The hotel interior was stylish and chic and the hotel room had a feel like the W hotel. We also loved the neighborhood; close to shopping, restaurants, and other stores. We got a 2 queen room and there were also 2 light-blocking curtains in the middle of the room that allowed us to partition the room into 3 sections -- which was a nice touch. Nothing much to complain about. No deal breakers but 2 minor items: 1) I was there in March 2014 and a new building was being built next door. I couldn't hear the construction noise at all because my hotel room was at the far side, but it wasn't as nice to see construction. 2) When I had reserved the room, I didn't realize that the hotel room bathroom had clear and frosted glass with some gaps between the glass seams. While we wouldn't be able to see anyone inside the bathroom in detail, we would definitely be able to see a person's silhouette if in the main bathroom area. Shower area was completely frosted so even a silhouette was barely visible. However, if there is anyone on the toilet, there would be no 'sound' privacy -- so we found ourselves using the lobby bathroom on occasion.

The hotel has had a massive renovation and what a great success it has been. The moment you enter the spacious lobby, you are met with smiles that are genuine. Arrived early, and was delighted to be able to gain access to my Studio Suite immediately. The studio was huge, with a most comfortable king size bed overlooking busy Chapel Street, but noise was not an issue. Amenities included a convenient spa bath, and it was made even better with your own little " Rubber Ducky" to play with. Breakfast was included in the rate, and included a wide range of dishes, my egg was poached to perfection. Possibly the only negative was the breakfast staff a little out of their depth, despite low numbers , and failed to offer tea or coffee. However, this was only a minor adjustment. I normally stay at hotels for two weeks a month, and the Hotel Como in Melbourne will be my hotel of choice.

Great new apartment hotel. Close to tram and train.

The apartments are very well appointed and comfortable

Was promised king bed and waterfall shower when they don't even have a room with those Also there was a few things that was broken like the shower

I am delighted to provide feedback about my experience at the Hiigh Apartments in Prahran. I arrived very early with a suitcase that I needed to leave for the day before booking in. I had woken up the person looking after the place, who rather than be annoyed was very helpful and considerate to me. This person allowed me to leave my case in her apartment for the day until mine was ready. The room was well appointed and most importantly for me, very clean. I really liked being able to open the patio door to let the air into the place, such a nice change from wholly airconditioned places that you have no control of heating. I am doing a course at the nearby university and have chosen to stay at the Hiigh Apartments when I'm required to be on campus. This is a value for money, comfortable place to stay. Thank you to the "Angel" that let me dump my case for the day.

Service was pleasing and facilities were as expected

The apartment was warm, clean, comfortable, quiet and the staff were really helpful, friendly and trustworthy. They helped me with where to go and how to get everywhere and took the time to engage with me. They went beyond the service I have experienced elsewhere and I can't recommend this hotel highly enough. Location perfect !

Great Price, Great accommodation, Great location. If it had 60inch screen with HD Foxtel it would be perfect... Ha, if only!