The hotel staff is very dedicated. I had forgotten my bag at the hotel front desk and left for the airport. When I called the hotel front desk person (Mr.Chavan think) was very efficient to arrange a taxi and had my bag delivered by another taxi within 20 minutes as I had no time to go back to the hotel and reach the airport on time. They were very thoughtful in handling such a situation. I am very thankful to them for helping me out.
This was my second stay at this hotel. Staff is cooperative and its a clean hotel within less than 2 kms of new T2 international terminal of the airport. I couldn't use the WiFi even though it was free in my package for only 1 hr. Speed was super slow and there was constant disconnection. Visitors are not allowed in the rooms, if you are having your friends over then you need to sit in the restaurant or lobby area. Food is good but the complimentary breakfast buffet is not of good quality or spread.
Comfortable, modern rooms - those facing the back are quieter and overlook a park. Otherwise faces a very busy road. Good breakfast and helpful staff who found taxis and arranged airport transfers for no cost - a real help.
Neighborhood mixes commercial and residential near Chhatrapati Shivaji International Airport. Andheri East is popular with business travelers who want to be close to the call centers and many corporate offices located in the neighborhood's special economic zone. The 2000-year-old Mahakali Caves are a worthwhile attraction and Powai Lake is located at the area's northeast corner.