Remember - it's not a hotel, it's a hostel. That means shared bathroom and showers - but they're clean and lock. I had my own room with a fridge, microwave, basic tv (5 channels) and free wi-fi. There's no maid service, but if you're staying in a hostel, that's not surprising.
If you want a serious hotel experience - luxurious bed, free maid service, room service etc -- this isn't the place for you.If you're looking to stay cheap and just sleep in your room, using it as a jump off point to enjoy SF, it's a great place. Good location,two blocks west of Union Square, where a bunch of tours leave and the cable cars. Near the BART station.