If you’re looking for a hotel, don’t choose this property. This is nothing more than a home stay and I was highly disappointed. I really did not appreciate the deception behind labelling this as a hotel, had this been labelled as a home stay my expectations would have reflected this.
There is no front desk, you are send an email with codes to open your front door and room. There is no cleaning service, one can be arranged for an additional fee. This has never been the case for any hotel I have ever stayed at, this is the whole point of staying at a hotel as opposed to a private stay. They try to hide behind the excuse that the have a virtual front desk and any questions can be answered there. I’m sorry but this is not as quick or efficient as having a real person at the front desk to talk to.
There is only one towel per person provided for your entire stay, and the quality of these was terrible. So they did not dry very quickly and become quite gross very quickly.
The cherry on the top was when we asked if there was a place we could store out luggge as we were required to check out at 11am but our flight was not until late at night. First we were told they did not provide these services and then were told they would do so at a fee of $50 for 3 hours or $90 for 6 hours. Never have I stayed at a ‘hotel’ that didn’t provide this service, let alone charge extra no at such an excessive rate.
Would definitely not recommend.