Hispaniola Romantic Holidays

Excellent!! Definitely coming back

The facility is very nice, a little qear and tear sign showing but the staff and service is what makes this place special and a 5 star hotel. There butler service team is so very accomadating and our butler Suleica goes far and beyond to give you and help to make your day perfect

Stayed for 6 nights and it was great. The property is nice, room service and housekeeping were awesome. Couple of issues was it’s not top shelf alcohol and felt like your bar tenders were rude. Also got scammed by your excursion guys by the pool. They wanted me to pay cash for the island tour and told me my credit card is not working. So I tried to get cash for them and the ATM machine did not work. Once I returned they then were able to run my card with a 18 percent up charge. They told me I should be back by 5 pm ,we did not return until 9pm. 14 hour day they never explained the trip other then told me it will be amazing. 14 hours of hell for 3 hours of water. We switched boats 4 times and they kept transferring everyone in little boats. Absolutely unacceptable. They took us from the hotel and stoped at a shell gas station and transferred us into a bus for the rest of the miserable trip. All they wanted is to sell us things none stop and begging for tips. Will probably not return to this hotel due to this experience. I thought I would trust these guys since they are on the property but that was not the case. Lots of complaints on face book also. Due your self a favor and get them off your property or else you will lose all trust from your customers. I also spoke to a couple that also got scammed but got their money back and they also wanted cash from them. Hope you guys care enough to do something.

Loved staying here. There is plenty to do without leaving the property and endless meals and food choices

Wender our butler was fantastic!!!! Everyone was super polite, will definitely go back.

Excellent!! Definitely coming back

The facility is very nice, a little qear and tear sign showing but the staff and service is what makes this place special and a 5 star hotel. There butler service team is so very accomadating and our butler Suleica goes far and beyond to give you and help to make your day perfect

Wender our butler was fantastic!!!! Everyone was super polite, will definitely go back.

Excellent!! Definitely coming back

The facility is very nice, a little qear and tear sign showing but the staff and service is what makes this place special and a 5 star hotel. There butler service team is so very accomadating and our butler Suleica goes far and beyond to give you and help to make your day perfect

Stayed for 6 nights and it was great. The property is nice, room service and housekeeping were awesome. Couple of issues was it’s not top shelf alcohol and felt like your bar tenders were rude. Also got scammed by your excursion guys by the pool. They wanted me to pay cash for the island tour and told me my credit card is not working. So I tried to get cash for them and the ATM machine did not work. Once I returned they then were able to run my card with a 18 percent up charge. They told me I should be back by 5 pm ,we did not return until 9pm. 14 hour day they never explained the trip other then told me it will be amazing. 14 hours of hell for 3 hours of water. We switched boats 4 times and they kept transferring everyone in little boats. Absolutely unacceptable. They took us from the hotel and stoped at a shell gas station and transferred us into a bus for the rest of the miserable trip. All they wanted is to sell us things none stop and begging for tips. Will probably not return to this hotel due to this experience. I thought I would trust these guys since they are on the property but that was not the case. Lots of complaints on face book also. Due your self a favor and get them off your property or else you will lose all trust from your customers. I also spoke to a couple that also got scammed but got their money back and they also wanted cash from them. Hope you guys care enough to do something.