Roosevelt Roads Pet-friendly Holidays

The staff here were very friendly and helping whenever needed. Best part is how close it is to San Juan. The neighborhood it's in can be sketch for some people, but try to believe me, you are good. The condition of the room could've been better. Spots on the couch, unkept rug, floor tiles lifting, ceiling peeling. None of it was eggrecious to a point we didn't feel comfortable, but more so details missed that can be improved. You also don't have a view out to anytign but an empty lot with graffiti on an abandoned building. BUT if you're looking for somewhere to simply sleep and change clothes, this is perfect. Lol honestly it's a very ok, 3/5, 5-6/10 place. You'll only be disappointed thinking you're staying at a Marriott. BRING YOUR OWN WASH CLOTHS AND TOWELS. Lol they run out fast.

Enjoyed the stay. The staff were accommodating and room clean.

Great experience, clean, well located and friendly

Water park had no water.

Beautiful, unique place; very clean; in a fantastic location in the heart of Old San Juan, adjacent to Fort Cristobal; restaurants nearby; 24 hour desk; cute library; excellent rooftop area with views. The negatives were: our room wasn’t ready at the 4 pm check in time so we had to wait; the next day housekeeping didn’t leave a bath mat towel or wash cloths. We didn’t notice until about to shower. We asked at the desk and they said it would be sent right up and never arrived. Our room was nice but lacked windows we could see out of-however other rooms had balconies etc so I’m sure very nice. Our room was less expensive so that was okay. Desk people were very nice and friendly; lemon water was available in the lobby; water was in the room. No phone in the room to call the desk; I would stay here again! More pros than cons. Very safe area.

The staff here were very friendly and helping whenever needed. Best part is how close it is to San Juan. The neighborhood it's in can be sketch for some people, but try to believe me, you are good. The condition of the room could've been better. Spots on the couch, unkept rug, floor tiles lifting, ceiling peeling. None of it was eggrecious to a point we didn't feel comfortable, but more so details missed that can be improved. You also don't have a view out to anytign but an empty lot with graffiti on an abandoned building. BUT if you're looking for somewhere to simply sleep and change clothes, this is perfect. Lol honestly it's a very ok, 3/5, 5-6/10 place. You'll only be disappointed thinking you're staying at a Marriott. BRING YOUR OWN WASH CLOTHS AND TOWELS. Lol they run out fast.

Enjoyed the stay. The staff were accommodating and room clean.

Great experience, clean, well located and friendly