Serangan Pet-friendly Holidays

Just amazing all round especially the Spa Massage.

A unique place to stay! Beautiful scenery, calm environment…everything is wonderful. Comfortable, individual ’houses’ provide great accommodation with outdoor bathrooms attached. Excellent bars, restaurants and facilities cap off a great stay.

A dream! The room was exactly as pictured if not better, the view was incredible… We woke up early in the morning to watch the sunrise over the jungle in our plunge pool… Heaven! The staff was friendly and helpful and beyond accommodating. The hotel offers amazing meals and so many complementary services like morning, yoga and activity planning. Would definitely come back here again and recommend to anyone looking to stay in a quieter part of Ubud!

This hotel stay was very good. Hard to get around the property but the staff made no fuss about sending the cart to transport the guests. Great staff, great nature, amazing views!

Beautiful location and room was nice BUT some of members of the staff were neither helpful nor nice. We arrived with a toddler early, so we went for lunch while waiting for the room to be ready but they didn’t make any effort to get us into the room before 2 pm sharp even though I told many times the baby needs a nap. For a 5 stars hotel in a very remote area, there is only one restaurant with a very little options. For example you can’t get a beef burger if you don’t eat pork as they prepare the patty with pork ahead of time. Also we were 3 people in the room including a toddler but they repeatedly put only 2 towels in the bathroom. Finally since it is remote, scheduling a drive in and out is mandatory. If you use the hotel service they charge you double price! Overall the place was beautiful but the service and restaurant options need serious improvement.

A dream! The room was exactly as pictured if not better, the view was incredible… We woke up early in the morning to watch the sunrise over the jungle in our plunge pool… Heaven! The staff was friendly and helpful and beyond accommodating. The hotel offers amazing meals and so many complementary services like morning, yoga and activity planning. Would definitely come back here again and recommend to anyone looking to stay in a quieter part of Ubud!

A unique place to stay! Beautiful scenery, calm environment…everything is wonderful. Comfortable, individual ’houses’ provide great accommodation with outdoor bathrooms attached. Excellent bars, restaurants and facilities cap off a great stay.

Beautiful location and room was nice BUT some of members of the staff were neither helpful nor nice. We arrived with a toddler early, so we went for lunch while waiting for the room to be ready but they didn’t make any effort to get us into the room before 2 pm sharp even though I told many times the baby needs a nap. For a 5 stars hotel in a very remote area, there is only one restaurant with a very little options. For example you can’t get a beef burger if you don’t eat pork as they prepare the patty with pork ahead of time. Also we were 3 people in the room including a toddler but they repeatedly put only 2 towels in the bathroom. Finally since it is remote, scheduling a drive in and out is mandatory. If you use the hotel service they charge you double price! Overall the place was beautiful but the service and restaurant options need serious improvement.

Exceptional, this one of the best hotels I stayed in. Food, staff, location, pool, spa and rooms were all amazing!

Loved staying here to get away from the ubud and seminyak traffic and experience the eastern part of bali It was the perfect base for our diving trips, as amed and tulamben USAT are so close by. A huge shoutout to Dayu at the front desk, who suggested we join the rice fields activity! Walking through the nearby fields, learning about the subak irrigation system, and trying out actual farming activities was such a wonderful hands on experience. We ended up spending plenty of time hanging out at the resort. Enjoying the day club, relaxing at the spa, and taking in that unbelievable 180 degree view of mount agung made this stay great.. can’t wait to come back!

Firstly I had asked for a high floor a month ago and ended up with a ground floor room. Check inn was 3pm and room wasn’t ready till about 3.30pm . No iron or ironing board , musky smell in bathroom . Shower gels / shampoo etc not enough in room if your showering twice a day. No privacy if your in bathroom u can see everything if someone is in there . In room safe didn’t work as there was no batteries in it so had to get them over to sort it. Breakfast was good and location was a bit far it from centre.

Exceptional, this one of the best hotels I stayed in. Food, staff, location, pool, spa and rooms were all amazing!