Dubai Luxury Holidays

We enjoyed the spa and pool, and the spacious room.

I loved this hotel. The staff were polite, welcoming and very helpful. The room was cleaned multiple times without even requesting. They anticipated our needs in advance and made sure we did not lack. Breakfast was delicious with so many choices to pick from. I was especially moved when they delivered an extra bed so my two girls did not have to share a bed. This was not billed at all. I wish the hotel staff in America could emulate their colleagues Thank you for a good experience. We will be back

Staff were amazing!

Very nice place and I was rather impressed - the interior is really nice and atmospheric! Breakfast is top and worth it. I did not try the restaurants. The pool area is very nice. Gym is ok - better than most hotels, but still not great for an aficionado. The room amenities included very basic instant coffee and a kettle, with no actual coffee machine - that was a bit of a letdown and unexpected from a 5-star hotel of this calibre. Unfortunately, during check-in on a Sunday evening (6-7 pm or so) they were obviously short-staffed - no one even noticed me for a while, and there was only 1 person at reception handling the arrivals, so a queue formed even though there were only 3-4 guests. Not ideal for a 5-star hotel, and especially not during normal daylight hours.

We enjoyed the spa and pool, and the spacious room.

I loved this hotel. The staff were polite, welcoming and very helpful. The room was cleaned multiple times without even requesting. They anticipated our needs in advance and made sure we did not lack. Breakfast was delicious with so many choices to pick from. I was especially moved when they delivered an extra bed so my two girls did not have to share a bed. This was not billed at all. I wish the hotel staff in America could emulate their colleagues Thank you for a good experience. We will be back