Riviera Maya Luxury Holidays

Room was spotless the staff was truly amazing. They went over and beyond. They were truly amazing

Everything about this resort was excellent from the food to rooms, staff and entertainment. Would definitely go back!

Everything was great, the staff are just the best. This was our second time and we definitely will be back

We booked 5 nights during September. It was our first time at this resort and we definitely give it five stars. It was exactly what we love. Great service. Delicious food. Amazing drinks. We personally don’t need a party scene. We need relaxation with some light entertainment. Options to pool activities were available but it wasn’t disruptive to the relaxing atmosphere. The resort is part of a “campus” as we like to call it so the added bonus is being able to access all other facilities. For those who enjoy morning walks/runs, this place was excellent for it. A few shoutouts for those who provided top notch service. Kelly was our receptionist & we greatly appreciated how helpful she was. No annoying upselling of any services. She reviewed all available options and allowed us to accept/decline without being aggressively persistent. We had great conversation with her and it really set the tone on the start of our trip. Ana was our absolute favorite server. We met her and basically followed her schedule to where she would be. Our favorite place for breakfast was Helios and every morning there was the best thanks to Ana. A big thank you to the staff at Helios who made my fiancé’s birthday breakfast extra special! Thank you to Carlos at El Gaucho who made our special dinner delightful. This was our first time experiencing a special detail on behalf of Expedia! We had a nicely decorated dinner table with a thank you card. Estefani, Jesus, Jose & Luis by infinity pool 10/10 service!

Run, don't walk to this hotel. A notch, no make that three notches above, the rest.

Room was spotless the staff was truly amazing. They went over and beyond. They were truly amazing

We booked 5 nights during September. It was our first time at this resort and we definitely give it five stars. It was exactly what we love. Great service. Delicious food. Amazing drinks. We personally don’t need a party scene. We need relaxation with some light entertainment. Options to pool activities were available but it wasn’t disruptive to the relaxing atmosphere. The resort is part of a “campus” as we like to call it so the added bonus is being able to access all other facilities. For those who enjoy morning walks/runs, this place was excellent for it. A few shoutouts for those who provided top notch service. Kelly was our receptionist & we greatly appreciated how helpful she was. No annoying upselling of any services. She reviewed all available options and allowed us to accept/decline without being aggressively persistent. We had great conversation with her and it really set the tone on the start of our trip. Ana was our absolute favorite server. We met her and basically followed her schedule to where she would be. Our favorite place for breakfast was Helios and every morning there was the best thanks to Ana. A big thank you to the staff at Helios who made my fiancé’s birthday breakfast extra special! Thank you to Carlos at El Gaucho who made our special dinner delightful. This was our first time experiencing a special detail on behalf of Expedia! We had a nicely decorated dinner table with a thank you card. Estefani, Jesus, Jose & Luis by infinity pool 10/10 service!

Run, don't walk to this hotel. A notch, no make that three notches above, the rest.

An amazing experience, next time will make it a longer visit to take advantage of all the sights and excursions

Run, don't walk to this hotel. A notch, no make that three notches above, the rest.

Room was spotless the staff was truly amazing. They went over and beyond. They were truly amazing

Everything about this resort was excellent from the food to rooms, staff and entertainment. Would definitely go back!

Everything was great, the staff are just the best. This was our second time and we definitely will be back