Quintana Roo Adults Only Holidays

Staff was great. Excellent food.

The rooms and grounds were very clean. The staff very good. Entertainment mediocre. Food good but nothing spectacular. The swimming pools were freezing cold water and my room had only tepid chilly water in the shower so I avoided washing my hair. I was told at the front desk to let it run for a full 5 minutes to heat up, but that did not do the trick. This resort does not have the tropical feel that one would want when visiting the area as it is mostly granite and concrete buildings with a tiny tiny rocky beach.

I consider my review to be as objective as possible, as I am an experienced traveler. What can I say about the hotel? If you are looking for peace, privacy, decent à la carte food (no buffet), and wonderful, attentive staff, then this hotel is definitely for you. The hotel is absolutely beautiful and surrounded by lush greenery. You literally live in the middle of the jungle — among palm trees, vines, and many interesting animals that do not disturb you at all, so there is no need to be afraid. Yes, there is a pond with crocodiles on the property, but during our 10-day stay we saw a crocodile only once. Rather than being a downside, it adds a sense of exotic adventure and variety to the experience. As for the downsides: if you have mobility issues, a disability, or are traveling with elderly people, you should carefully consider whether this hotel is suitable for you. The hotel is not equipped with ramps. To access one of the restaurants for dinner, you must climb three flights of stairs — there is no elevator or alternative access. The restaurant is located on the second floor. The same applies to access to the beach and the swimming pool, both of which require using stairs. This was quite challenging for my husband (who uses a walker) and for my elderly parents. That said, the staff are very kind and helpful and will assist whenever possible. I would also like to mention some inconveniences for guests traveling with pets. We stayed with our small 4 kg poodle. Although th

Room was clean, staff very friendly, Itialian restaurant was excellent. Be aware it gets very quiet at 10ish pm….. but the town is only 20 mins away and very lively.

Beautiful deep beach. The food at all of the restaurants were spectacular. The staff is very friendly and always welcoming

The rooms and grounds were very clean. The staff very good. Entertainment mediocre. Food good but nothing spectacular. The swimming pools were freezing cold water and my room had only tepid chilly water in the shower so I avoided washing my hair. I was told at the front desk to let it run for a full 5 minutes to heat up, but that did not do the trick. This resort does not have the tropical feel that one would want when visiting the area as it is mostly granite and concrete buildings with a tiny tiny rocky beach.

I consider my review to be as objective as possible, as I am an experienced traveler. What can I say about the hotel? If you are looking for peace, privacy, decent à la carte food (no buffet), and wonderful, attentive staff, then this hotel is definitely for you. The hotel is absolutely beautiful and surrounded by lush greenery. You literally live in the middle of the jungle — among palm trees, vines, and many interesting animals that do not disturb you at all, so there is no need to be afraid. Yes, there is a pond with crocodiles on the property, but during our 10-day stay we saw a crocodile only once. Rather than being a downside, it adds a sense of exotic adventure and variety to the experience. As for the downsides: if you have mobility issues, a disability, or are traveling with elderly people, you should carefully consider whether this hotel is suitable for you. The hotel is not equipped with ramps. To access one of the restaurants for dinner, you must climb three flights of stairs — there is no elevator or alternative access. The restaurant is located on the second floor. The same applies to access to the beach and the swimming pool, both of which require using stairs. This was quite challenging for my husband (who uses a walker) and for my elderly parents. That said, the staff are very kind and helpful and will assist whenever possible. I would also like to mention some inconveniences for guests traveling with pets. We stayed with our small 4 kg poodle. Although th

The staff was friendly

The hotel is perfectly located on the beach but they are still ramping operations. Staff were nice but slow and seemingly unprepared. Will likely not go back anytime soon

The activities group was amazing. They made the day so fun. They engaged everyone. Music trivia was the best! We asked about making bracelets on our last day. They even made that entertaining!

Great stay!!! Room service top notch!!! Staff was amazing!!!! Great food and restaurants and staff all around the resort!

Great stay!!! Room service top notch!!! Staff was amazing!!!! Great food and restaurants and staff all around the resort!

The hotel is perfectly located on the beach but they are still ramping operations. Staff were nice but slow and seemingly unprepared. Will likely not go back anytime soon

Amazing stay! Clean, comfortable rooms, excellent service, great dining, and super friendly staff. Highly recommend!