Search Hotels Near Yokohama Bayside Marina, Yokohama

"The staff were the most unhelpful life seen in my almost 40 years of travel Whenever there was an issue, they would smile sweetly, and basically tell you to go blank yourself, but in a very polite manner There were many issues and each time I was basically told we don’t care If I could give this a less than zero rating, I would This by far has been the worst hotel experience of my adult life As an example, they post that they have a gym. Nobody tells you that if you don’t have a Japanese SIM card you can’t access their Jim when I brought this to the attention of the staff. They offered two solutions one go buy a Chinese SIM card to find another gym both equally unhelpful and showed a complete lack of empathy or interest The whole state was like this From check-in to check out. For check-in, they would allow you to check in early for a fee, even though they stated the room is ready Then once you agreed to the fee, they said oh at this time we have to have that by another $20-$80 Australian I caution travellers to never use this hotel"

"The property is outstanding and the staff was exceptional! I was very happy with the overall experience and would stay at this property again. "

"Like the location, staffs. The hotel sign is hard to see, my taxi driver had to circle the block twice to see the hotel sign."

"This hotel is perfect if you want A more quiet part of Japan near Tokyo. I'd recommend this hotel for couples and families. Not to much light life around but a lot of fun activities for families. I'd recommend getting a corner room view it's crazy."

"I love this property! I have been to Japan so many times and I’ve just discovered this hotel. It is very modern and clean as I expected in every hotels in Japan. Staff is very friendly and helpful. I was able to check in earlier than 3pm which greatly helped a lot. Most of their employees are young and very courteous. It is a five minute walk to train/subway station and plenty of restaurants and convenience store in the area. Yokohama stadium is nearby, Chinatown and Koreatown is a good 15 minute walk. Facility is well equipped, the public bath is always clean. I would stay here again in the future. Highly recommend"

"All good and staff is friendly. The self check in and out is good for me but I am unsure if everyone can operate the machine which looks complicated."

"Hotel was in a central location near konbinis(one next door) , drug stores, a long street of restaurants and for travelers, next door to a laundromat. Hotel staff was great at check in and room was cleaned daily. Shampoo, conditioner and body soap were in the room. Amenities in the lobby included toothbrush kit and face cleaning oil packets. Unlike other Japanese hotels I’ve been to, there were no lotions or moisturizers of any kind. Good neighborhood and did not experience any noisy neighbors nor hallway noise"

"Friendly staff"

"Very good location. "