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"It was nice "

"Everything was excellent . Bar had very good food and service!! Will stay again "

"Good stuff"

"I always stay here when I am in Cleveland because it was clean, friendly staff & perfectly located!"

"Close to Rock and Roll Hall "

"L"

"Staff very nice ,breakfast is good also!"

"I was initially impressed with enthusiasm, communication skills, and professional demeanor when I arrived to retrieve my reservation I am delighted to be writing this whoever that young man was the representative Front desk worker was I watch him handle a angry customer on the phone also check me and my family in and handle the 3 guest behind me you can tell that he is very reliable, dedicated, and eternally upbeat. His ability to calm angry or frustrated customers is unparalleled, and it is because of his excellence in this area that I repeatedly return to this hotel we need more people like him Without a doubt, I confidently recommend Sonesta es suits to all "

"Very impressed by friendliness and helpfulness of the staff. Room was clean and comfortable. The only exception was that the thermostat didn't seem to work properly, which caused our room to be intermittently too cool or too warm. Other than that, I was happy with the stay."